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  1. telpro

    SL1100 Department Groups

    My experience has been that new dept groups require system reset to work. Steve Northwest Telecom (Pennsylvania)
  2. telpro

    DTZ-8R-1 Cordless SL1100

    I recently ordered three of the DTL-8R-1 cordless phones (SL1100) and found that they have been replaced by the DTZ-8R-1. I liked the DTL phones but not so much on the DTZ. Im wondering if anyone has any info to share on the DTZ? Heres my take: The good: 1) Contact list for 100 entries...
  3. telpro

    824 Backup

    Thanks again for staying with this! I tried compatibility mode (XP sp2) and still the same message. So...if my DR5 is ok...my RAD is ok...my NM 3.7 is ok...then I will see about finding an XP laptop to be sure its not that. Steve Northwest Telecom (Pennsylvania)
  4. telpro

    824 Backup

    Thanks! SP: 30MUL11 RTP: 30GBG03 Vista sp2 32 bit I know its time for a new laptop! Do you think thats it? How do I change my "technical user" status? it doesnt show under my profile info. Steve Northwest Telecom (Pennsylvania)
  5. telpro

    824 Backup

    Thanks. NT5B24CH-93 REL 05C
  6. telpro

    824 Backup

    Not sure what you mean by the "user" comment. As I said, its the RAD not the FASTRAD.
  7. telpro

    824 Backup

    Update: I finally found an actual dR5 module and still no luck. The only change is NOW Norstar Mgr says "You are connected to Modular DR5..Backup and Restore is not supported. Before it said You are connected to UNKNOWN...Backup and Restore is unsupported. I can still make program changes...
  8. telpro

    824 Backup

    Thanks! I thought so.
  9. telpro

    824 Backup

    The saga continues. I ordered a DR5 module and it appears to not be a DR5 module. My old module said 30MBG06 DR3 under system version. The new one says 30MBE22 (no DR3 or anything afterward). I looked at a chart that indicates its a DR3...DR5 would be 30MV or MU.... Not sure if the chart is...
  10. telpro

    824 Backup

    Thanks Brian! I got the files you posted. I will find dr5 and give it a try. I will get back to you...
  11. telpro

    824 Backup

    Brian, Do you mean replacing the software part of the cartridge? I have thought that the customer data was on the back half (with the backup capacitors that hold the data) and the software was on the front half. I have also thought that you can simply change out the software half to do a...
  12. telpro

    824 Backup

    Hello, Ive decided to finally try and back up a large 824 system that I service. I didnt know until recently that it was possible. Im getting close but need some help. I have an 824 DR3 here in the shop. Ive got the RAD not fast rad) connected and can connect to it using NRU11. I can make...
  13. telpro

    Partner Disconnect Supervision on Analog Ports

    Does anyone know if the Partner Analog Station Ports provide disconnect supervision? I have a customer that wants to purchase an ACS R7 and connect a Voice Response Unit via 2 analog ports. The VR unit vendor says that the ports MUST provide disconnect supervision.
  14. telpro

    NEC AD8 OFF-PREM TRANSFER

    Thanks gmannatl! I havnt had to impement this yet due to customer delays. Your idea about the flash code was a good one. I wasnt aware that a phantom sli could be used but thats a good idea too! Thanks for your interest and I will post if I get it working.
  15. telpro

    NEC AD8 OFF-PREM TRANSFER

    Thanks Havonasun, Im aware of the outdial access code field and Im sure it was correctly set at 9. I cant try the other suggestions yet but Im pretty sure that I tried them before. Have you seen this work with the ad8 and proII? Also, any ideas on the ad8 flashing a centrex trunk and...
  16. telpro

    NEC AD8 OFF-PREM TRANSFER

    Im using an AD8 on the NEC ProII. I have never been able to figure out how to set the AD8 to transfer offsite. I know that I could use offsite forwarding from a station but that isnt available on this rev cpu. It seems that the AD8 is designed to do this (in the transfer field) but it wont...
  17. telpro

    NEC PRO II T-1 connection

    Can 2 of these systems be linked via T-1? Im looking to have station dialing and transfer trunk calls from one system to the other. I dont need the details just need to know if the concept is viable. Thanks!
  18. telpro

    AD8 and 2000IPS integration problem

    Yes, that works fine except it rings the destination phone once. I have told the customer to use that or press *2# when hearing 'sec code'. I was told today (second hand) that NEC says this procedure is no longer available on the newest AD8. I remain skeptical until I hear it from a few other...
  19. telpro

    NEAXMail AD-40 - Transaction Box Repeat Option

    You can program the one-key dialing for that TA box to repeat. ie 1=444 should repeat TA box 444 when caller presses 1. Or the "action" can be set to GOTO 444. this will repeat the box after the greeting.
  20. telpro

    AD8 and 2000IPS integration problem

    I just installed an AD8 in a 2000IPS. This replaced a worn out Repartee that was connected with MCI link. The AD8 doesnt need the MCI link (Ive been told) and in fact all integration seems OK except TRF to VM. When pressing TRF and VM pilot# you hear 'enter sec code' instead of main greeting. I...

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