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it sounds like the signals for the digits is not being sent over the line to the carrier. Try playing with your D-channel and switch type settings to see if that makes a difference. www.rettelecom.com One Geek Changing the World One solution at a time

When installing ASA 5.2 you will need service pack 3 to get to install. I am currently working on getting CMS 15 to install with no luck. If anyone has installed this please post. www.rettelecom.com One Geek Changing the World One solution at a time

I think they may be what I am thinking of. They want to be able to recieve fax from the VM on there desktop and fax out from the desktop through the voicemail. They also want to use Outlook. I may be thinking of features from both systems. www.rettelecom.com One Geek Changing the World One...

I am trying to setup Intuity VM to work with MS outlook. I have never set up this program. I have setup and used Octel but not message manager. I am proficient on the Definity and the intuity just not very on this specific application. Does anyone have a quick how to or some screenshots I could...

It looks right to me. The only other thing I did was turn the time off and back on. Your config looks correct. www.rettelecom.com One Geek Changing the World One solution at a time

I found the problem, THe customer was leaving the WinSPM on and connected all the time. The Night service would not come on while the software was connected. I turned off the software and it started working. www.rettelecom.com One Geek Changing the World One solution at a time

I have also added the print from my night service info ----- Site: MI Works. Captured: 12/27/2005 ----- NIGHT SERVICE INFORMATION OPERATOR 800 DGCG #: 7929 STNS : 800 801 LINES : Password : Current Day ...

I have a Merlin magix R4 with a PRI. I have night service setup as a button on the main operator phone ext 800. They would like to setup time control for the night service for when people forget to press the button. I have setup the start and stop time and turned on time control and it still...

I am setting up a new 8500 system. It has the feature of call forwarding to a cell phone and local extension at the same time. How do I set this up. I cannot find anywhere in the programming that tells me how to do it. www.rettelecom.com One Geek Changing the World One solution at a time

I am a phoneguy not a ataboy databoy, someone please let me know if there is a how to guide somewhere or something that can tell me how to set these up? Two phones connecting to a Definity R12 from a remote internet location. Thanks www.rettelecom.com One Geek Changing the World One solution...

The default route for 911 is Pool 70 It also might want to check to make sure the PRI can take 911 Calls. Some cannot www.rettelecom.com One Geek Changing the World One solution at a time

I have a Definity 9.5 with a 302c console. I am routing calls to the console via two different hunt groups that are for the two different companies.I set up a cover path with settings that has the console first then VM. The problem I am having is that when the operator is on a call the next call...

Thank You all very much I think I can find the info on that now. I thought it was some third party application. Thanks www.rettelecom.com One Geek Changing the World One solution at a time

I am looking to add a unified messaging app to a customers system. They have a magix messsaging 4.0 system and I see that it has some settings for it. does anyone know what else I need to set up a system to bring voicemail to their email. Please help www.rettelecom.com One Geek Changing the...

you can try going in through the rs232 port. use procomm or hyper terminal and connect to it. do a dir command and see what exe. there is. one of them is the system parameter that will tell you the password. www.rettelecom.com One Geek Changing the World One solution at a time

The wiring in the patch panel is 2 pair per port. The wiring of the amphenol is the first 12 pair. therefore the patch panel is skipping every other port on the amphenol. it looks like this amphenol cable TDL Port Patch Panel port blue white pair tdl port 1 1 orange...

sounds like it is a bad car. There is no setting to turn off an extension during certain times www.rettelecom.com One Geek Changing the World One solution at a time

I Have a customer with a P2P T1 going from a definity prologix to a remote site via Paradyne acculink extenders. They have BRI cards installed. They have 4 8510T terminals connected to the main system via this link. They also have analog stations and lines going across this T1. I moved the...

I like the GN Netcon series. they are small and nice www.rettelecom.com One Geek Changing the World One solution at a time

Does your fax server fun off standard analog ports or is it running Ip or Internet based. if it is running standard analog ports than you simply build a hunt group in the switch using analog ports and renumber it to the DID coming across the PRI's. This is assuming you have a fax telephone...