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We recently upgraded our Exchange server to 2010 and also removed EmailXtender in favour of Enterprise Vault for our users (about 1000 in total). Since then we've had a few people - literally no more than 20 (I'm having to guess as not all our users actually tell us when things go wrong) -...

I've got a really bizarre problem in PowerPoint 2003 and was wondering if anyone has seen something similar. Basically, if I click on File > Print (or use the CTRL + P shortcut) instead of getting the usual Print window as I would expect, it just prints with default settings to the default...

Not sure if this is going to be much help, but I had a very similar problem to this with an external drive that I'd backed up my data onto. I had just dumped the files I wanted to keep onto the drive before I upgraded rather than using the tool that came with Windows 7. Once the upgrade was...

Thanks for that, exactly what I needed. I exported it as a 123 file and opened it in Excel.

This is going to win an unhelpfulness award I think, but it might point you in a helpful direction. There is a DOS command that can start and stop services, therefore bypassing the need to go to the control panel. Unfortunately, can I remember what it is, can I heck as like. Sorry about that, if...

We have a database with several thousand documents on it. There is a view which lists some of the information in those documents in a table. I need to export the information in the view and not each of the documents (indeed I actually only need one of the columns from the table). When I tried to...

Tools/Services in Outlook? Cheers, Dan Moss

Odd that it works the second time, it sounds like a problem with the File Association for .doc files. Check that first. A drastic solution might be to reinstall Word/Office which will recreate the associations. Cheers, Dan Moss

OK I haven't written Pascal for about 10 years, do you have any clue as to what Error 160 might be? Also, do you have any problems printing from other applications such as Word or somesuch. Which operating system are you using? Is the printer local or shared on a network? If it's on a network...

There hadn't been any kind of upgrade unfortunately, one day it was there and the next it was gone. We actually sorted the problem in the end by backing up the users All Docs folder, then deleting and recreating the account. A bit drastic, but it did the trick. Cheers, Dan Moss

Installing CD writers is about as tricky as CD-ROMs in my experience (i.e. screw the thing into the case, plug in the cables, turn on the PC and install the drivers). You will need some form of CD writing software, which will usually come bundled with the unit. Personally I like Ahead Nero, but...

Thanks for the advice there. I've checked some bits with the user. There isn't a local replica of the mailbox on her PC at all. I asked if she had a problem with her own mail and she doesn't. Sadly the owner of the mailbox doesn't actually send that many mails (he always gets his secretary to...

Is this a Share or are the permissions being set on the security settings of the folder itself? It could be that Full control permissions are in place on a share, but there's a restriction on the folder itself, or vice versa. Cheers, Dan Moss Playing at being helpful.

OK the user has confirmed that the mails are not appearing in the All Documents folder. What she has been doing is BCCing the mailbox owner so that he has a record of what's been sent. There are replication or save conflict errors in the all documents folder. I figure that these could be the...

As far as I can tell, yes they are, I have asked the user to confirm this for me.

One of my users has a really bizarre problem. She is set up to have access to her bosses mailbox, this works without a problem. She should also be able to send mails from this box as well which also works. The problem is that occaisionally a mail she sends as her Boss doesn't appear in his Sent...

One of our users has managed to do something clever, but we're not sure how. They've managed to hide their inbox. Sent Items, All documents, etc. are all still present, but Inbox has gone. Emails which should be in the Inbox are in All Documents. The mailfile database is on a Notes 5 server...

I'm having a really bad thickie moment. What I have is a drop-down menu with a number of options in it, next to this I have a button (which is not a submit button at the moment). This is part of a much bigger form which has a submit button at the bottom. What I'm trying to acheive is to get a...

We're having an odd problem with printing from Notes v4.6 to a Brother HL2140 printer. It's not Word-wrapping, i.e. it won't move to the next line if the text goes to the margin. We know of problems printing to certain HP printers, we were wondering if this is also a known problem and if there's...

Sadly our client isn't interested in updating from version 4. By the sound of it, we aren't going to be able to do this as it's a legal thingie :( Thanks for the help, -Dan