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It's ok - i've just remembered the list history command.

I've forgotten the command to see what logon has made a change via ASA. Can anyone help? Thanks

Can integrated data be retrived via ODBC so we have are able to calculate a real time version of this calcualtion - aggregated in a query (not within CMS) 100 * (sum(ACDCALLS + OTHERCALLS) / (sum(INCALLS) - (sum(ABNCALLS1 + ABNCALLS2 +ABNCALLS3))) This calulation provides the company I'm...

Hi Stinney, Thanks for the reply. I have tried this format but the query seems to error when I try to run the report :( Is there anyway of automating the historical report if I can't get the report to do what I need? Thanks

Hi There, I have been trying to do a calculation in the integrated report which does the following and it does not work because you cannot have sums in the integrated reports; 100 * (sum(ACDCALLS + OTHERCALLS) / (sum(INCALLS) - (sum(ABNCALLS1 + ABNCALLS2 +ABNCALLS3))) This however works in...

I have done this a couple of ways in the past. 1. Not very elegant - but I hard code the VDN's into the input field of the report (designer or customer report). If you add/remove vdn's then you have to remember to amend the report. 2. Build a custom CMS VDN report. But have one of the...

avayaconsultant I've not come across this site before. I have been looking for something like this for a long time. Thanks

CISCO being rolled out where I am. That picture sums it up for me. CISCO is up and down like a yo-yo. I neved had the same problems with Avaya. I can honestly say 100% uptime. When your looking at solutions make sure you ask the right questions. From what I hear and integration of the 2...

98Converter is right type ch ann 256 is brings up the next 10 or 12 pages for you to add announcements to. I'm on Definity V9.5. I found out the hard way. Our support company didn't have a clue!

Thanks CJH, I was looking at trunk level. We never have 50 calls in a queue for vectoring to be effective. Although we may have 50 people on calls.

Is there anyway I can split a trunk by the VDN that has been called? Let me explain: We have a trunk of 150 ports We utilise around 50 ports for our normal business activity. We are going to take overflow calls from another company and have told them they can use 100 ports max at a time. I...

We have 0 set for our attendant in our dial plan. 9 is our fac for an outside line. For certain extensions we dont want them to dial 9 for an outside line - just dial the number and the call complete. When calling national numbers 01/02 obviously we get routed to the attendant. I have tried a...

Importing stations through ASA - has anyone seen this message?? How can it be cleared?

Does anyone know what this means. I was importing some stations - i though I may have hit my limit but I could add them manually through definity. Definity R9 Any ideas anyone???

Has anyone been able to connect Oracle to the Informix DB on CMS? Is there any additional software required for Oracle to do this. We would like to bypass the ODBC drivers if possible

Has anyone been able to connect Oracle to the Informix DB on CMS? Is there any additional software required for Oracle to do this. We would like to bypass ODBC if possible

Is there anyway you can disconnect outbound calls on a trunk after a specified time limit with Definity G3 V9?

We currently have AVAYA Definity switch, but we also act as a remote location for our parent company and have some CISCO phones installed which are connected to a remote CM in their location. Has anyone had expereince of Utilising the CISCO phones on Avaya & CM. Could this be done...

Is anyone using advocate, can you give me brief outline of what it does and benefits it provides. I found the documentation on Avaya site - but just want brief overview Thanks!

OK Thanks