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Using BOXI 4.0. Users are getting the following error: Internal Error. Please Contact Your System Administrator [CRCAF00000020] when attempting to enter prompts using either edit values or entering an individual prompt. Rebooting the CMS server seemed to have corrected the problem for one day...

Thanks. I'll have them reinstall and check the ODBC.

Using Crystal 9 and a SQL database. There's no problem using one table and returning data from that table. However, when you add another table in the Database Expert and click the Link tab Crystal Reports closes. I've never seen this happen before and am puzzled as to why it's happening. Thanks

Thank you all for your suggestions. It now works! The file I'm using is exported from an application and was created by the vendor who formatted the cells as time rather than a number. By inserting a new column and using =TEXT(A1,"[hh]:mm:ss") I was able to get the results I need. I'm using...

The values in the cell are formatted as time and using a custom format doesn't produce the desired result. For example, the value of 43:36:38 in reality is 43 hours 36 minutes and 38 seconds but is formatted to display as 7:36:38 PM. Using =Text(L2,"hh:mm:ss") displays 43:36:38 but that still...

Using CR & CE version 9. We installed the patch to allow users with more than 100 Active Directory groups to login to ePortfolio using Windows NT Authentication. It corrected that problem, however when attempting to logon to the APS through Crystal Reports using NT Authentication to publish or...

We are using Business Objects XI would like to set up an ODBC connection on the Enterprise Server with the following scenario: We have a mixed environment where we have SQL servers operating in mixed-mode authentication and native-mode authentication. Ideally we would like to take advantage of...

Remou: Thanks! This is exactly what I was looking for.

Is there anyway to add the word "continued" to a group header label when it breaks across multiple pages? For example the header on page one would be "Group 12345" and on page two I'd like it to be "Group 12345 - continued". Setting the header to keep together won't work on this report because...

I'm using Ken Hanady's formula to calculate business hours and it gives me the correct results if a ticket has been opened and closed during business hours of 8:00 - 16:00. I've got tickets that are opened and closed outside of these hours and get a negative number. His business hours formula...

I'm using Access 2000 and have a report that has three groups, Program Type, Location, Program Name. I've got it doing a running total of the number of programs by location, but need it to reset the running total on each location group in order to get an accurate count of how many programs were...

Check this out, it may offer some more help for you. http://support.businessobjects.com/communityCS/TechnicalPapers/scr_exportexcel.pdf.asp

You can try this: Select: File, Print, Export. Export as Excel 8.0 Extended. On the Format Options Popup, check the Tabular Format radio button. It worked for me. Good Luck