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Already tried that, when I right-click on the printer icon, I only have an option to click on "Use Printer Offline" - however, the roblem is the printer is already showing as being Offline.

How do I find the driver on the PC, I went into the printer properties, but I cannot right-click on any print driver to enable. Do I need a specific file name?

Tried restoring factory defaults, reconfig the printer, still no luck.

Yes, I looked at that and Offline is available and not checked.

I am trying to install an HP Color Laserjet 4500n network printer via HP Install Network Printer Wizard on computers running Windows 2000 and Windows XP. The installation is fine, but when a test past is sent, the printer shows as being OFFLINE? Nothing prints. I cannot determine what is...

Thanks for the response Bcastner, but we got the problem solved. We deleted and re-created the LAN connection, and it worked - the network settings held when changed.

I have a PC running Windows 2000 Professional, but when I try to define a static IP address in the TCP/IP network settings, the computer reboots when I click on OK. Upon rebooting, the network settings are gone. I know this should not happen, how can I fix and get the PC to hold it's IP...

I tried the FTP command, however I get the following message: connect :Connection refused What now? Thanks

Thanks hpwizzard, now for the dumb questions. How do I update the firmware to the jetdirect card via Telnet? Also, is a new firmware DIMM something I need to purchase? I am not very technical when it comes to stuff like this. Thanks

I have an HP 4050N printer with an internal HP jetdirect 600N print server. When printing from Office applications (Excel, Word, e.g.) we get pages of jibberish on the top of pages. We also are experiencing slow printer response time for network print jobs, and sometimes the same job will...