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  1. carolinamw

    Trying to connect two Trendnet Ti-pg1284i switches via fiber and sfp modules.

    I am Trying to connect two Trendnet Ti-pg1284i switches via fiber and sfp modules. Worked for a few minutes. now cant get them to connect. ant ideas? Thanks
  2. carolinamw

    Partner w/ Partner messaging. simplifying a ringing and AA setup after downsizing

    When a call rings in,we want the automated attendant to answer, and the phones are silent until an extension is selected from the menu. If no extension is selected or they dial 0 we want it to go to ext 15. Thank you for your excellent help in this matter. I did get it working in this fashion...
  3. carolinamw

    Partner w/ Partner messaging. simplifying a ringing and AA setup after downsizing

    I have a system set up to ring to a group of phones as suggested in this old thread thread688-1347258. The new management wants dial zero calls and no answer calls to go to ext 15 and if not answered there leave a message and light message waiting at ext 15. looking for the best solution. Thanks.
  4. carolinamw

    Partner messaging: is it possible auto attendant 2 can pick up sometimes if no lines are assigned

    I think auto attendant 2 is picking up sometimes even no lines are assigned to it anymore ( an ex employees voice has been heard a time or two) but i can't duplicate it. I reassigned the lines to auto att 1 using the messaging admin software on a pc. Is this possible?
  5. carolinamw

    Auto Attendant on 4 line Partner ACS 509 R7

    I just noticed that we have 2 Auto Attendants set up to answer 4 lines and one of them was set for line 6. Is there a reason for this or was it a mistake, Has been working like this for 10 years. This is a low call volume business. can I put all lines on 1 auto attendant or do you think it was...
  6. carolinamw

    Partner: Changing outgoing message remotely

    A few years ago I set up a way for a supervisor to change the outgoing message from home on a snow day. I cant remember how to access it from home and the person who operated it retired. I think this is a Partner 6 with the messaging module. Thanks in advance.
  7. carolinamw

    Partner ACS taking lines out of pool

    I have a partner ACS with 8 lines in a pool system and the customer has had 4 lines disconnected. I have forgotten how I set this up. How is the best way to stop this system for looking for the dead lines. Thanks Mike
  8. carolinamw

    Can Partner V. Messaging card answer with 2 different company names?

    Customer has Partner ACS R6 with partner voice messaging card. 2 slot carrier. The other module is an ACS 308ec r3.0...Can it be programmed to answer 3 lines with one company name and three other lines with a different company name? Thanks MWW
  9. carolinamw

    You Might be a Phone Tech If....

    I love it when the receptionist answers on 1 brand of set and the boss picks up on some other set, totaly incompatable
  10. carolinamw

    line 1&2 shorted after ac power surge on CICS

    Thanks, Will try these suggestions on next site visit, MWW
  11. carolinamw

    line 1&2 shorted after ac power surge on CICS

    Thanks. I will try that. It is in the far left slot. Can I just move it one to the right? Will that affect the programming or line appearances?
  12. carolinamw

    line 1&2 shorted after ac power surge on CICS

    No, line 1 or 2 will not work alone
  13. carolinamw

    line 1&2 shorted after ac power surge on CICS

    Just 3&4 on the same card and they work fine
  14. carolinamw

    line 1&2 shorted after ac power surge on CICS

    After an AC power surge CO lines 1&2 are shorted out by the Nortel system. Line module is NT7B75AAAC. (Lines 3&4 are ok)(stays shorted even when AC power is removed) When I pull the line module out of the NNTM8456BG2R CICS KSU the short on lines 1&2 clears. I think this means the line module is...
  15. carolinamw

    Maximum capacity of Partner ACS 7

    I need to confirm what are the maximum number of lines and stations of the Partner ACS 7 system, both with and without voicemail, Thanks, Mike
  16. carolinamw

    Partner Plus R4.1 set compatibility & password question

    I have a customer who bought a building with an abandoned Lucent Partner Plus (Beige cabinet) in place and powered up. In the left 2 slots are 206E R4.1 modules. In the center is a Processor Module R4.1. Which sets will work with this configuration? If the system is password protected is there...
  17. carolinamw

    AA can't detect quick DTMF tones?

    I have verified the problem myself. I can cause it to happen when dialing in from another line on a butt set which puts out a standard strong touch tone.
  18. carolinamw

    AA can't detect quick DTMF tones?

    Partner 7.0 with Partner 2 port mail card in carrier. I'm having problems when caller dials 22 or 24 or 26 very quickly the system can't decode it properly. Example if I dial 22 fast it says ext. 2 can't be reached or invalid entry. If I dial very carefull it works fine. Any fix for this...
  19. carolinamw

    lunch or snow day message

    I will set it up like that. Today the receptionist asked if there is a way for her to change it from home (as in the event of a snow day). What do you advise., Thanks in advance, Mike

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