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I have seen this on Release 11 with DLT IV tapes being re-used from ArcServe 2000. I find that a full inventory of the tape - as opposed to read information from database - resolves the problem.

There are other database files, asjob, asmedia etc but the biggest is the astpsdat because it contians all the session and file information of your backups. If you are going to initialise databases only initialise the astpsdat, this way you'll avoid losing everything. Check what information...

I have used ArcServe since 1996 and am currently using Release 11, which does have some very nice features. However, it still retains the VLDB which it seems is very easy to corrupt. Corrupt databases can be initialised using the Server Admin interface, but often this doesn't actually...

I think it may be necessary to format the FS device into the appropriate media pool.

Run dbdefrag and then a keybuild.

Does the library inventory finish OK? The reason I ask is that I avoid inventorying the entire library because it just doesn't work properly. I have a twenty slot StorageTek L40 with BrightStor Release 11 and its doesn't like mounting the entire library. My tapes are barcoded and when I need...

I have had this problem myself using Release 11 - I initialised the astpsdat database but it didn't actually do anything and the database remained the same, just as you say. I spoke to CA and they sent me a zip file of empty databases, I then stopped the database engine, copied out just the...

I have exactly the same problem on a Windows NT 4.0 SP6 server running ARCServe 2000 - the encrypt files option is greyed out. However, at my other site I have a Windows 2000 SP3 server with BrightStor ARCServe Backup version 9 which does have the option to encrypt files. In version 9 the...

Thanks DavidMichel and Mohamdr. I thought it was database related but the backup jobs all appear to be working OK ! Mine you, I have been running ArcServe since 1996 and nearly all the problems I've seen have been with the database and that includes the VLDB as well as the RAIMA. I have asked...

Our office in Finland is using ArcServe 6.61 and is trying to merge a tape back into the database. In the activity log warnings and errors appear and the sessions fail to merge. The messages are: - W3503 Unable to add directory to database (DIR=data, EC=-1) E4009 Wait on object error...