The only advise I can give you there is go get registry cleaner and stop it from starting at all unless you click on it. Or MSconfig and go to startup and disable it there myself I like regcleaner it don't leave it in your msconfig. thats how I get rid of things I don't won't starting at...
Try this Device manager modem,Properties and modem agian and where it says volume try that, Thats the only place I know to control the modem speaker. If that does not help sorry.
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