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  1. mgusko

    VOIP

    You need a router or firewall that is VPN-capable. By using that, you do not have to open all of the ports of the IPO to the Internet. Your IT manager can make reccommendations with respect to what firewall you should use. We use the Watchguard Firebox and SOHO firewalls. Let me know if you...
  2. mgusko

    IP Office vs ECLIPS

    I have a 406 with 2 DS30 modules and the 4400 series telephones do not properly play the DTMF tones through the handset or speaker. However, they are interpreted properly by the telephone system and the PSTN. It's really more of an annoyance, because I don't like to sell a client a $40,000...
  3. mgusko

    IP Office vs ECLIPS

    IPGuru- What types of problems have you had with the DT16's? I have a DS30 with an odd issue that Avaya has said I'll have to deal with.
  4. mgusko

    VOIP

    You can connect to the 403 via the internet, but I'd reccommend having 2 small firewalls to set up a VPN between the 2 offices (since I handle IT services for medical groups, i'm big on security.) It also makes things a lot easier (i.e. you don't have to set up nat translations between your...
  5. mgusko

    DTMF Issue

    I've successfully eliminated the 406. I put the module on a 403 and it did the same thing. While I really doubt it's the transoformer, it's either that or a software issue. Thanks for your input.
  6. mgusko

    DTMF Issue

    Update on this situation: My distributor was unable to help yesterday, so they brought an Avaya engineer in. He noodled around the system (reset to factory defaults in the midst of everything) and determined that the problem was likely with a transformer in the DS-30 module. It's amazing to...
  7. mgusko

    Fax line routing

    I'm not sure if it will or not (I don't recall seeing this in any documentation). However, you can put the FAX line in the same outgoing group as the voice lines, but in its own incoming group then set up a call route for that group to route to your FAX port. If you need instructions for doing...
  8. mgusko

    DTMF Issue

    Hello- I verified the configuration per your intstructions. I'm in the USA. My IP406/System/Locale="enu" and my IP406/Telephony/Companding="ULAW". I have tested the problem DS30 on a 403 system and the problem follows the module. I'm guessing there is a software issue on...
  9. mgusko

    DTMF Issue

    Hi- I'm configuring an IP Office 406 w/2 Digital Station 30 mod's and 1 Analog 16 mod. I'm using a mixture of 6400 and 4400 series phones. On the 4400 series phones, I have one problem, and that's that the DTMF tones are skewed. It's almost like the phones are using ALaw instead of MuLaw...
  10. mgusko

    Looking for a programing/installation download for toshiba DK40

    You may have DKAdmin, but you gotta have the key =).

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