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  • Users: cdav
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  1. cdav

    getting a schedule+ client for o2 XDA

    IntelliSync seems to link everything to an XDA - not sure whether it will work for you. cdav
  2. cdav

    Disaster Recovery Fails on RAID - HELP

    DebiJo, I assume you are talking about RAID5 - if not please ignore. Is it your C: drive on the Raid set that you are trying to restore? If so, we have come across a similar problem on NT4. When you delete and recreate the C: drive during the DR, it leaves 8 Mb of 'odd' space in front of the C...
  3. cdav

    How do I remove the list of tapes previously used for backups??

    I use the NT version. If it works the same, access the Database, look at the media view, and check for 'Destroyed' tapes. Delete these out of the media view, and this should help you considerably without initialising the database. Hope this is useful (and relevant!) cdav
  4. cdav

    Job sequence ?

    1) Order of backup - try modifying the 'source priority'. It is a button that comes up on one of the final windows when you schedule a job. This allows you to change the order that things are backed up to tape. 2) Getting a job to start after the first one has finished - schedule them for about...
  5. cdav

    Unable to find Blank Media error W3832

    We have had a similar problem. In our Pre batch file, we stop and start the Arcserve Tape engine. This gives it a kick, forces it to inventory the tapes, and hey presto! it finds the tape for the backup. Cdav
  6. cdav

    How big the Arcserve can really be?

    I have certainly had this type of problem with the RAIMA databases. I am currently setting servers to use VLDB databases, with the intention of testing the corruption problems. I will let you know how I get on. cdav
  7. cdav

    arcserve not seeing a file

    I have no experience with Sybase, but if you can't see something when trying to set up the backup, it is usually because the Arcserve agent for that product either is not loaded at all, or was installed before the service was installed. Eg if you have SQL loaded on a server and try to back up...
  8. cdav

    Strange Error Message - E3511 unable to begin database backup

    My experience is that this is a transient message, assuming that it is the Arcserve database that is not backing up. I would suggest a stop and start of the engine, and monitor for a couple of days. Sorry if you've already done this.
  9. cdav

    ADVICE(Beware?): How to move ARCserv 6.5 (NT) database

    I don't know much about moving the database - I've never tried that, although I believe that it expects the database to be wherever the Arcserve software is (Don't quote me on that, though) Another approach: What is your database prune interval set to? It defaults to 30 days ie it will delete...
  10. cdav

    EC = "Unable to repair session" + EC = "Unable to position media

    When I get "Unable to position media", it is either a duff tape or, more likely, a faulty tape drive. I would suggest our normal procedure (if you haven't done this already) 1) clean tape drive thoroughly 2) get a new tape (out of the packet) and use this to do your next backup. If you...
  11. cdav

    arcserve backup won't start!

    It is worth stopping and starting the engines - this will sometimes cause the job to kick off within a couple of minutes. I haven't come up with a reason why it does this, but I always try this first when a job has not run and there are no apparent problems. Hope this helps.
  12. cdav

    Arcserve 6.5

    In my experience, this is a tape drive problem. It may simply be a case of cleaning the drive and using a new tape, but you are likely to need to swap out the drive. Hope this is of some use - if a little late! cdav
  13. cdav

    Exchange Brick Level Backup???

    I agree with cichlid - that's the way we do it as well. cdav
  14. cdav

    Arcserve 2000 cancelling backup -----PLEASE HELP!!!

    Just a thought - have you tried changing the priority of the backups ie backing up the e: drive first, or even doing a 'special' backup and back up the e: drive alone? This may at least give you an idea whether it is specifically to do with the e: drive, or whether this is a coincidence. I have...
  15. cdav

    Cannot stop a job or delete the job. arcserve 6.5...help

    Don't think you need a reinstall for this - and besides, I don't think it will make any difference to this problem. Try the database initialise - it sound as if there may be some corruption there.
  16. cdav

    Cannot stop a job or delete the job. arcserve 6.5...help

    What does it actually say? If it just says "Stopping...." and never actually stops, even after stopping and starting the engines, I have had to reboot the server to get out of this! After getting the job finally stopped, it may well be worth checking the start of the database. If there...
  17. cdav

    ASRUNJOB.exe - Dr Watson Error

    Progress guys! I don't know whether you are backing up individual drives, or backing up the whole server through Arcserve. We back up individual drives and Exchange (not bricks level) and, when we investigated further, we found that we could back up Exchange alone, then we could also back up...
  18. cdav

    Uninstalling ARCserveIT/Exchange Agent

    If it is any help, when we get the error E8604 Failed to start backup. (DBNAME=dbaexch, EC=Backup Agent Error -- (331) "Insufficient privilege. Please check user privileges".) on our exchange servers, it is because we have not entered the exchange service account details in the...
  19. cdav

    Anyone have this error(E1306 Unable to connect to the Tape Engine.

    Was the tape engine running? If it was, try stopping and starting the tape engine before doing a backup - this sometimes kicks it into life. If this doesn't work, we need some more information.
  20. cdav

    Cannot stop a job or delete the job. arcserve 6.5...help

    I've had this myself - it sometimes means that the database has got itself confused! I have found that stopping the engines (database and/or job) will often stop the job and clear the problem. Please let me know if this works for you.

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