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Update I did find the Real Time Reporting/Overall Cisco Unified Contact Center Express Stats but I want to be able to run a report on the Logged in Resources by hour and by date

UCCX 7.0.1 Is there a Concurrent License Report on the UCCX or Historical Reports? I need to find out the total amount of agents logged in per hour by date? We need to find out if we are going over our Concurrent Licenses. I don't think we are but it would be nice to track that information...

We are about to sell out AD-120 NON -Active Directory intergrated and we want to purge all the voicemails before we sell the system. Is there a way to do this? Thanks Steve

I didnt think so but I wanted to double check Thanks Chinolee112 Steve

Is there a MAT command that would shutdown the NEC? We have moved over to a new phone system and I need to know what the process is to shutting down the NEC? Thank You! Steve

Neax 2400 IPX We are forwarding some phones to another phone system (not NEC) and when the call forwards it only shows the circuit ID and not the phone number of the person that's calling their NEC phone. Is there a setting to forward the originating phone number? Thx, Steve

Thanks for the information Do i need to power down the card to toggle the switch or can i do it while it's powered on?

Thanks for the ALIDL command. That command shows the IP PAD card settings but you can't view or change the speed to Full Duplex like ADTM command

I thought ADTM shows the speed of the Main or Primary NIC located at the bottom of the PBX near the power supply. This doesn't display the IP PAD Card(s) settings

Looking at the IP Pad card it looks like I need to pull the card to change the switch setting correct?

NEAX 2400 IPX I have two IP PAD Card that need to be set to FULL DUPLEX 100MBps. We upgraded our Cisco Core 6500 Switch and after the upgrade the two IP PAD Cards are showing errors in our core switch. Error is that they are not set to Full Duplex. It's not causing any problems but they are...

MBST is the one I wanted...THX MC I also needed the ASHU too THX Bill

NEAX 2400IPX AD-120 I have an AD-120 with a few ports not answering and I turned them off on the voicemail side but I need to turn them off on the PBX side and I'm having a total brain fart and cant think of the commands to take them out of the hunt Group... Can anyone help me with the MAT...

Yeah...that's as far as I gotten too. No one seems to know what that means or how to resolve it. NTAC seems to give the text book answer too The error always goes away but I'm trying to prevent it from happening.

We just started to receive this error when launching the SP30 application. Error code is "Connection Failed. ERR Code = 07" I have about 5 softphone that have this error. I've been re-building the phone and re-installing the software and that seems to temporarily resolve the problem but the...

NEAX 2400IPX I NEED TO PROGRAM 200+ EXTENSIONS WITH CALL FORWARDING AND I WAS WONDERING IF THERE'S AN IMPORT COMMAND I CAN USE TO INPORT THE PROGRAMMING INSTEAD OF USING THE MAT TERMINAL?

I the command RLST and entered TN 1 EXT and did a GET and it displays Status 2 Locked and the Execute button is un-grayed. I press the Execute button and nothing happens. see link for screen shot Steve VoIP Network Engineer NEC NEAX 2400 IPX & Cisco CM 6.0...

I the command RLST and entered TN 1 EXT and did a GET and it displays Status 2 Locked and the Execute button is un-grayed. I press the Execute button and nothing happens. Steve VoIP Network Engineer NEC NEAX 2400 IPX & Cisco CM 6.0

IPX 2400 I have a Dterm Series E phone that the primary line shows "CNF RST" and the light is always on. When I call the line it rolls over the the 2nd line. I looked in the MAT and the station shows "Locked" Does anyone know the command to Unlock a station or how remove the CNF RST?

NEAX 2400 IPX I'm trying to add a 3rd line apperance and I get the following error "IMG Multi Line or PS appearances on DTERM data invalidity (Package is not support) (Error 0x0249)" Does anyone know what this error means? I know there's nothing wrong with the extension because I've added...