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The Aux ringer jack has stopped working and the customer insists that it be fixed, so I must replace the MSC card, the only docs on replacing the MSC card I have found are for the BCM 200/400. Does anybody have the procedure to change out the MSC card for a BCM 1000? Or can this even be done on...

Has anybody used the message forwarding feature out of callpilot to a gmail account or a yahoo account? If so did you get it working and how? Just curious if this is worth my time on trying to set it up or not. Any info would be helpful

I am using centralized voicemail between 3 sights and cannot get the auto login to work on the remote sights but can for the host site, auto login is checked on all mailbox's, you can login if you enter mailbox number and password, just need to know if this is a limitation or if there is a work...

I have checked there and it tells me the software version of the BCM(4.0.2.03a) but not sure if it is running SRG 1.0 or 1.5. And this box is an SRG because under resources-srg you can see the sets registered back to the signaling server

Where in the BCM/SRG can you see what software version of SRG you are running?

Soft modem on the front

Yes, We have rebooted several times, I also go into the history under accounts and privileges and I can see where it gets a failed login, so the modem is working as far as I can tell, but for some reason it won't let it log in. We have also tried from multiple computers with the same result

BCM 400 4.0 had a bad hard drive and had to replace it. The new hard drive is the same version(4.0) and now the modem will answer but cannot get past verifying username and password, have even built a new account and added remote access and still it will not work. Any suggestions?

Thanks for all the info, this really helped, I have found some of this info in the docs but was also looking for a complete list, do you know if that is in the docs?

I am looking for a complete list of all the ports that the BCM 50 use's. Need to open up some for getting thru a firewall. Does anybody know if there is a list?

Trying to add some patches to a BCM 1000 3.5 and cannot get past configuring ftp server. Have tried 3 different PC's. All PC's can go and talk to the BCM and have ran patches on a 3.6 with these PC's with no problems. Also checked and the ftp server is running, have gone in and stopped and...

I am trying to set up AA on a BCM to answer after 2 rings and if it detects fax tones to send it to a fax machine. In fax properties I have the fax machine dn put in. When a fax calls and AA answer's, it transfers it to the fax machine but the fax machine won't answer it just rings. I do have...

Will be loading some voicemail box keycodes on a BCM 3.5 and can't remember if the system will reboot automatically or will it need a reboot at all for the keycodes to take effect, customer doesn't want to reboot during the day Thanks

Gberger, thanks that's what I was looking for. I was looking in the callpilot docs, thanks for all the help, greatly appreciated

Does anybody know where I can find some documentation on this?

Did that and still no luck on running the backups on a schedule

When trying to backup using a schedule it will fail, it will also fail if it is done manually. Have tried to backup to my computer, usb drive(fat 32) and an FTP site. I can do this on a BCM 400 4.0 no problem but having issue with BCM 50 rls 3.0

Does anybody know what the CICS 7.0 debug password is? Or have a list of all the debug passwords?

Will be upgrading several BCM's from 3.6 to 4.0 but want to make sure the MSC card is not one of the one's that needs replaced. What is the easiest way to tell?

Need to know what is the maximum length the system name can be on a BCM 4.0 and a BCM 50 3.0. I know it has to be alphanumeric but can't find the length.