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  1. Frankenherder

    Need to add more DN's do I have room?

    Hello, Our BCM 400 was upgraded to BCM 450 last year. We are expanding our company and I am not sure if we have room to add more Active DN's and Sets to our phone system. I am trying to dig out my original qoute for the phone system from Mail archive but it is proving to be difficult. I...
  2. Frankenherder

    Outlook 2010 - new message notification sound not working

    PITA but I finally got it working. Matt
  3. Frankenherder

    Outlook 2010 - new message notification sound not working

    Hello, I have tried everything and have hours into this problem. I am running Windows 7 64 bit with Office 2010. My outlook 2010 will display the new notification message but WILL NOT play a sound. This is an EXCHANGE account and not a MAPI one. No sound notification on POP email either. I...
  4. Frankenherder

    GD mailbox picks up instead of Auto Attendant

    I spoke to AT&T. They are saying that when the forward a call it becomes a routed call. They said that the routed calls are not being handled properly by the BCM. Any ideas on where to check how incoming routed calls are handled? Matt
  5. Frankenherder

    GD mailbox picks up instead of Auto Attendant

    Hello, We had to downsize and move a remote terminal building. We have the remote local number forwarding to an 800 number for our head office so staff here can deal with the admin. The problem is that when the remote terminal number is called, it is forwarded to our Head Office as set up...
  6. Frankenherder

    Error message [Wed Mar 06 09:08:59 2013] [debug] mod_so.c(328): loaded file C:\\Program Files (x86)\

    Here is an error I am getting. [Wed Mar 06 09:08:59 2013] [debug] mod_so.c(328): loaded file C:\\Program Files (x86)\\PHP\\php5ts.dll httpd.exe: Syntax error on line 138 of C:/Program Files (x86)/Apache Software Fo undation/Apache2.2/conf/httpd.conf: </IfModule> without matching <IfModule> sect...
  7. Frankenherder

    BCM 400 forwards to BCM 50 Across WAN, but call FWD of remote DN will not work

    The plot thickens, if the redirect number is not a toll free number, the forward will work, if it is an 800 number, it will fail. Matt
  8. Frankenherder

    BCM 400 forwards to BCM 50 Across WAN, but call FWD of remote DN will not work

    Anyone? I seem to be able to call a forwarded extension from one location, but I cannot call it from the other, it just rings reception. The control phone. Matt
  9. Frankenherder

    BCM 400 forwards to BCM 50 Across WAN, but call FWD of remote DN will not work

    No centralised VM. Each location is seperate. One is 5XXX the other is 6XXX. Right now the 5XXX cannot transfer the inbound call to the 6XXX that would then forward out of the 6XXX system. If you call the 6XXX directly from a land line and get the AA, the 6XXX extension will forward. There...
  10. Frankenherder

    BCM 400 forwards to BCM 50 Across WAN, but call FWD of remote DN will not work

    Yes, I am assuming so because Dispatch was transfering the calls for over a year and I just starting getting complaints now. I would restore the config (we do weekly to USB) but we just recorded all new prompts and that would be lost. Matt
  11. Frankenherder

    BCM 400 forwards to BCM 50 Across WAN, but call FWD of remote DN will not work

    More info. 2 weeks ago I was in the Call Pilot Manager working with someone to redo our prompts. While I was waiting I was looking around. I wonder if I disabled something by accident. Is there any security setting in Call Pilot that would put another site's transfer to switchboard instead...
  12. Frankenherder

    BCM 400 forwards to BCM 50 Across WAN, but call FWD of remote DN will not work

    Hello, we have a BCM 400 and a BCM 50 appx 4KM away and linked with a wireless bridge. We can dial the other extensions and trasfer across fine. Let's call the BCM 400 site A and BCM 50 Site B. Site B has 3 IP extensions that are Active and forwarding to 800 numbers of our remote locations...
  13. Frankenherder

    How to dump an incoming phone call to voicemail

    F984 did not do anything. Norstarboy125, although not exactly what I wanted I did create a DND button on my phone. When it rings I can dump to VM by pressing it. I just have to press it again to allow calls. I think that it is an acceptable work around. Thanks for the suggestion. Matt
  14. Frankenherder

    How to dump an incoming phone call to voicemail

    I think there is a miscommunication here. Picture this, I am at my desk busy working on a project. My phone rings, I look over and see from caller ID it is my wife calling. I do not want to talk to her. I also do not want my phone to ring the other 6 times before VM picks up. How do I stop...
  15. Frankenherder

    How to dump an incoming phone call to voicemail

    Hello, When I am at my desk and a call is being presented to my extension, how can I send it to voicemail instead of just letting it ring then go to VM? I do not want my phone on DND. I find on Fridays I get hammered with sales calls from people working from home and I want to be able to just...
  16. Frankenherder

    Paging system- Playmusic through speakers???

    Thanks for the quick reply. Now I have to find the amplifier! LOL Matt
  17. Frankenherder

    Paging system- Playmusic through speakers???

    Hello, is it possible to pipe music through the paging speakers? On our sets we can Feature 86 and get the radio. Any way to do that for the paging system speakers? We actually just want to play a remembrance day service from the radio tomorrow. We have a BCM 400. Thanks Matt
  18. Frankenherder

    Active window keep changing

    Thanks, I found the process and killed it. For me it was my skydrivelogin.exe from Galdinet. Matt
  19. Frankenherder

    Active window keep changing

    Hello, I am going nuts here. My window 7 Pro, 64 bit HP Probook 4520s keep loosing the active windows. i am in Word, outlook, IE, Chrome what ever and I type away and I loose the active page and I continue typing but am not in the window. This just started happening. i ran a Malware scan, no...
  20. Frankenherder

    Cannot dial Softphone DN from remote location

    I tried hot desking but cannot get it to work. My main extension at my desk is x5226. The phone is a M7310. My soft phone is an i2050 and shows up as DN 5456. Does hot desking only work from IP phone to IP phone? Matt

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