Thanks TTT. But I think I may not have the personal operator option! I was told that this was merlin mail v3. But I am begining to wonder if it is an older version. I am going to check the manual to see if I have to turn on the personal operator option for each extension.
I found a manual online for Merlin Mail 3.0 Its free!!!!http://www.avayadocs.com/edoc/docs/merlmail/mlmvm3u1.pdf
It has a personal operator section in there. But the only thing is I don't have the personal operator option.
Hardware: Merlin Legend 6.0 v10
Merlin Mail 3
One of my executives wants his telephone to ring normally but in his voicemail he wants there to be touch tone gates to either transfer to his assistant or to the operator. Obviously callers can dial 0 and go straight to the operator but I...
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