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@TnPhoneguy : Did you figure this out? I have the same situation on my BCM450.

I have a bad BCM50 main cabinet.Is it possble to move the hard drive from one BCM main cabinet to another, migrate the keycode to new cabinet on Avaya's KRS site and then install it? I remember on the 400 you had to erase the old keycode file when changing the MSC card and wonder if I would...

Is there a way to tell in the PBX (not Symposium) if a particular agent id is logged in?

Steve, Call me, I would be will to discuss my thoughts on this thread over lunch :)

Yes it is, but I believe CallPilot 2.02 must be SU3 or later.

Does anyone know if the above non-qsig integration will support Message Waiting Indication?

Which one, the second level?

How do you give the comand to turn the lamp audit back on? I have tried DLMP 1 and keep getting "?Pass" afterwards, and I still get the SCH6541 hourly.

Yes it will.

Having trouble finding the procedure for upgrading a SMC with MIRAN3 sotware on it. Anyone have the procedure or know where it can be found?

I would also like any information that anyone could provide on this, as I have been tasked to do this.

I have the default on hook path set to "headset enabled".

Why would an I2004 user have to press in-calls or dn key and the headset button to answer calls? When the call is released the headset button goes dark and they must repeat this again to answer a call.

Is there any way to not display a users password after it is typed in when logging into Octel Voicemail (ACD)?

Wouldn't that interfere with selecting the line for outgoing calls?

Are the test performed when you use this key sequence documented? Could some tell me what all the tests (1-9)are?

Is there any way to make a PVR key on a set HUNT/FNA to voicemail?

Is there a way to reset the I2004 from the phone without power-cycling it?

Check in LD 56 and see if you are trunk barring.

I have already started using the B-channel overload timer, and had thought of using B-channel service messages also. I guess I'll get with the telco look into implementing service messages. Thanks for the responses.