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Sorry about the confusion. The short statement I made about the c: & d: drives was submitted immediately after my original request for help. Anyway, this thread is now moot and should just be ignored because everything has been very nicely remedied. I just don't know how to go about having...

Great news! After reading all of your advice, and going through all of the info in the links you provided, I went ahead with reformatting the c: partition of my hard drive & reinstalling XP Pro (plus a number of the other programs that were screwing up). Everything so far is working far better...

Do I start from the XP Pro CD and then choose to format c:?

You're right - we do have XP Pro running. However, we have been having increasing problems with getting things to run properly (or even at all). It came to a head about a month ago, when we lost our connection to the net. We worked with the tech people at Sympatico but, in the end, they could...

Sorry ... in case it isn't evident, the c: & d: drives are both on the hard drive. Thanks!

I KNOW someone here can help! I need to reformat my c: drive, but I do not want to lose anything in my d: drive. How would I go about doing this? Is there anything I need to do to prepare for the reformatting? Is there anything I should either avoid or make sure to do during the reformatting...