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Running Cisco CUCM ver 7.1.5 and I have set up Jabber for IPhone to access the CUCM. The client on the IPhone registers with CUCM and I can recieve inbound internal/external calls but can not make outbound calls at all internal/external. I have Application dial rules in place that work with...

Trying to set up app dial rules for these applications. For 10 digit external calling I have the following defined but it does not work. Our access code for external dialing is "9". Number begins with= blank Number of digits = 10 Total digits to remove = blank Prefix with pattern = 91...

I have bells set up using a VG224 port and found that the ring voltage produced by the port is too low (REN) to ring the bell. I had to buy a RING VOLTAGE BOOSTER II unit and put in inline from the port to the bell. Use the link below for the product or search for RING VOLTAGE BOOSTER II...

can I disable side tone on the VG224 ports? I have ports connected to video conf systems and they are complaining about the side tone causing hollow echo sounds. Thanks! JimC-

Thanks I found it there a few hours ago. You are correct!

How do I set up a MWI resych schedule? I have looked everywhere on the system and can not locate this. Thanks in advance.

Once you have the phone record open you can click on the IP address which opens the Device Info page. There you will see "Message Waiting" yes or no.

Currently have UCCX agents using the CAD program with 7961 physical phones. The agents want to be able to take their laptops home and remote into the network and use the CAD program. What is recommended to achieve this? I was thinking of deleting their 7961's and creating IP Communicators and...

Thanks for all your help. the straight through cable was the correct one to use. Belgacom telco needed to change the framing to unframed to work with my gateway card. I got it all working and was able to fly back to the US before our snowstorm hit. Thanks again. JimC-

I assume when you say straight through T1 and xcross over T1 cable you mean the ISDN30 cables you provided pin outs for above? If true then I have only tried the ISDN cross over cable and I don't even get a link light on the gateway card. however if I use standard ethernet cable which I always...

The modem is a Nokia DNT2m network terminal with Belgacom branding on it. It can be seen here: http://www.hedindata.se/dokument/dnt2m.pdf They have it wired directly to a Krone block so I can't take the modem out of the picture. From their dmark on the krone block it has an RJ11 that plugs...

thanks, I am in Brussels and this is an E1 PRI. The circuit was connected to a nortel pbx and I am trying to move it to the E1 card in the 2851 router to work with call manager. in the US I usually just use a straight through cable from the smart jack to the E1 card and it works fine. Belgacom...

Brussels Belgacom Telco provides the connection with a DNT/2M modem. On the back there is an RJ48/45 hand off labeled G.704/2MB. I am told by Cisco TAC that I need to connect this to my VWIC2 2MFT-T1/E1 in my 2851 router with an ISDN cross over cable but it does not show a link light so I have...

I just tried that but it still doesn't carry the Alerting name from the CTI RP.

Set up key press #5 in atty's mailbox to transfer to alternate ext. (secretary's ext.) When the caller presses 5 the call is tranfered to the secretary's ext fine but she has no idea which mailbox it came from. She just sees the caller's CID. Is there a way for her to see who's mailbox/ext...

Has anyone set up a speech to text configuration using a PC or phone/TTY unit? Does Cisco offer any products to assist the hearing impaired. As always I post here first then start a web search. Any input would be helpful. Thanks! JimC-

Thanks very much for the quick response!

If an agent is logged in and online and has no calls for hours does the program automatically go offline or log the user out? Thanks. JimC-

I just got off the phone with TAC and it's actually under Service Parameters: national number prefix and International number prefix where you add the 91 or 9001 in our case. I specifically asked if incoming calls would display with the prefix on the inbound CID and he said no only in the call...

Is there a way I can automatically insert a "9" before a number entry in the missed calls directory so users don't need to edit the entry by adding a "9" before the number and they can just press dial? Thanks. JimC-