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I have just configured PRI for a client but he complains that calls drop intermitently 30% of the time. One time he had to unplug the E1 cable and plug back to the router to reset the trunk.Do you think its a problem from the providers, althogh they claim everything is ok at their end. Can...

Yes, the ringtones were included in the .xml file. I have got the directory services working now, I only had to specify ephone type 7961. thanks for your response.

I am trying to configure customized ring tones and directory services on 7961 ip phone installed on CME4.0. I have a 2811 router with ios 12.4(3g). I have copied the files to flash, and done all the configuration but it doesnt reflect on the ip phones settings.What should i do? Here is the...

I am trying to configure customized ring tones on 7961 ip phone installed on CME4.0. I have a 2811 router with ios 12.4(3g). I have copied the files to flash, and done all the configuration but it doesnt reflect on the ip phones settings.What should i do? Here is the running config sh run...

i have restarted the phone several times. still didnt work. Can someone please help

I have tried that, didnt work. Can someone please help.

I am trying to configure customized ring tones on 7961 ip phone installed on CME4.0. I have copied the files to flash, and done all the configuration but it doesnt reflect on the ip phones settings.What should i do? Here is the running config sh run Building configuration... Current...

Thanks alot. That was really helpful. Will get back to you if i have any further issues as we progress.

I have a 2811 router with ios 12.4(3g) and i am trying to install CME. Can my router support the Cisco Unified Communication manager express 4.0?

Thanks for your respponse, I have it resolved now. I only needed to upload the market data file.

I have just installed a BP250 PBX, the analog phones and everything else seems to work okay, but the digital phones (DBC224) doesnt work properly. It comes up ,gives dial tone but but doesnt ring when called and doesnt give a ringback tone either. Can someone help with a solution.

i have an E1 link to connect two definity systems. I have a TN2464 circuit pack installed on the two systems. Can someone tell me how to go about configuring this. Are there requirments to on customer options page. Please help.

Can someone please tell me the proceedures for adding an Ip phone. I have added the phone at the PBX console as IP phone, what do I do next, do I just plug in the phone and login with the password?

Thanks mike, can you tell me the proceedures for installing the Ip phones? That is after I have added the Ip phone extension on the PBX.

Can anyone please tell me, will the Avaya 4602 Ip phone work with an S8500 running Avaya Communication Manager v 2.1.11. I need to purchase for a client and I need to give feed back immediately.

I have now created a new trunk group.And the parameters are default. Voice System name: Resourcery - TRUNK GROUP Group Number: 11 Group Type: co CDR Reports: y...

Thanks guys, i turned off 'recieve answer supervision' and left the disconect supervision. But its still the same. i heard there's some field in the System parameters features page that i ought to change?

Perhaps I didnt give a good description of the problem. When i call in, and i dial my desired extension. The phone rings at the extension and then I drop the call. But the phone continues to ring at that extension indefinitely even after i have dropped the call at my own end. And when someone...

Hello all, when incoming calls are made to the auto attandant on the PBX, and the caller enters the desired extension. The call continues to ring endlessly at the extension even after the caller has dropped, if no body picks it up. My trunk config is as follows Voice System...

Hi, When an Incoming call is not answered, the line remains engaged and the phone rings continuously even after the caller has dropped the call. When i change the "busy disconnect" field on page 3 of the trunk form to "yes", an incoming call to the auto attendant disconnects on getting to the...