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What we have is a inbound call that goes to a hunt group, then overflows to another hunt group which has a forward unconditional to the person's voicemail. This works perfectly for some other requirements they have - being able to grab each other's calls without a line appearance or a ring. But...

OK, feature followup on this - Number goes to hunt group, overflows to user's extension and goes to their voicemail. How do I handle a scenario where they have their calls forwarded? Is there a way for their calls to also go to their forward # within the hunt group when forwarding is on? Not...

Sorry was just coming back to answer my own question. "Collective with call waiting"

Hi - I set this up, one showstopper - call comes in for a user, they're member of their extension group and can pick it up. Second call comes in - phone doesn't ring..? Thanks in advance - Joe

ok - thanks to everyone for helping with this. Final question - i have this working, but is there any way for someone with a group button on their phone (but not a member of the group) to see the incoming call information?

right, 6 group buttons (one for each user) but also 6 BLF (use for blf + intercom). Also - I'll be able to have it go to their voicemail through overflow but not linger long, and this won't affect someone internal calling their extension (will ring 3x etc before going to voicemail)

Was trying to keep simple. They want users to be able to pick up incoming calls for other users, but - no auto-pickup. 6 users total, so bit of a mess. I think if they want this as close to their request, I need to have each user in a group. There needs to be two buttons for each user: a BLF and...

Turning ringing line preference off would also require users to hit their own ringing lines when a call comes in, correct?

Sorry one followup question- How would this affect voicemail? How can i keep it going to the user's voicemail at the end of the ring time? Thanks again - joe

Hi, looking for a way to have a call appearance that requires the button be pushed to pick up - user wants to avoid picking up the phone when a covered user's phone is ringing and answering it by mistake. Ideally - they want a single button like a BLF that will indicate when a user's extension...

This thread below has good information, if you want to try a pc-based approach (read: $40 instead of thousands). I use the proxim solution: it's slower (a good scan of the spectrum takes about 10-20 secs) but no price comparison...