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Hi all, Sorry for double posting here and in Exchange 2003 but I could not find an MS Outlook forum. I was trying to delete the one and only Outlook profile on one of my desktops. The email account resides on an Exchange 2003 server. So I went into Control Panel > Mail > Show profiles >...

Hi guys, seems to be working OK so far but it did happen once for one of my users. Can someone clarify this... On our file server, when I open Computer Management > System Tools > Shared Folders > Sessions The user I mentioned above always seems to have 2 sessions from the same hostname. One...

Hi M. Knorr, I have applied the fix last night and let's see how we go. Set autodisconnect to ffffffff on the file server and added KeepConn DWORD on the clients and set it to 65535 and Unchecked "Allow this computer to turn of this device to save power" for the PCs in question.

Hi, Thanks for your reply. I was actually thinking about disabling the autodisconnect function on the file server. But I have a question: Firstly, from the KB that you provided, I understand that it is recommended to turn off autodisconnect via regedit compared to command line due to some...

hi all, we have a situation where multiple users will obtain a "Sharing violation" error from Excel/Word for files stored on our windows 2003 file server. Each time they report this error, you will find that they have multiple sessions open on the file server (Computer Management>Shared...

Hi all, Recently, one of my users had some issues with his wired sync so I decided to re-install his Desktop Manager. I installed version 4.6/4.7 (sorry can't remember exactly). When we perform a wired sync for calendar items, it cycles/goes through all 9000 calendar items each time. It did not...

if even going into safe mode freezes, I guess you should try to repair your windows installation by booting up via a Windows media disc and selecting the repair option.

you did not specify but it is always best to uninstall all traces of the previous driver + the bundled apps before installing the new versions. you could also try downloading the latest drivers from the vendor website if you are using brands like HP or DELL to be sure it is the latest and...

Hi all, I am sure many of you may have experienced this issue before but I find it quite difficult to search for solutions because I am not sure what to use as a search string.. so here it goes... I have one user who has a Matrox Quad display card that outputs to 4 x LCD monitors. What...

Thanks Ben and Linney, I have read through your posts and links and they are really useful. I am sure they would be of help to many users out there. However, I am still experiencing the BSODs. Video card drivers and BIOS have been updated. Possibly I should update the other drivers as well, but...

Hi all, Thanks very much for the prompt response. Linney, I have installed debugging tools and produced the dumpchk results but I am not sure how to run debugging tools itself. Do I use the same minidmp file? I already tried disabling DEP and updating my video card drivers but no luck as...

Hi all, I have been getting BSODs on a new Thinkpad laptop and it always says that win32k.sys is the culprit.I ran some memory diagnostics and also PC doctor and results were good so I believe it is not a hardware issue. Coincidently, the only time it seems to blue screen is when I remote to...

Thanks Pat and Dave. Yes, I guess Option 2 is the way to go but in saying that, you will need enough disk space to actually be able to mount the restored info store correct? So if storage becomes an issue during restore, nothing can be done?

Hi all, Can someone give me a brief explanation of what are the pros and cons of backing up (or from a restore perspective): 1. Information Store, Mailbox and Public folders vs 2. Information Store only I heard that option 1 would give you the ability to restore individual mailboxes or...

Hi all, Can someone give me a brief explanation of what are the pros and cons of backing up (or from a restore perspective): 1. Information Store, Mailbox and Public folders vs 2. Information Store only I heard that option 1 would give you the ability to restore individual mailboxes or...

Thanks for the replies. Indeed it was a battery issue, what i failed to indicate in my first post is that i tried two different batteries and the same problem happened.. one of the two also lasted longer than the other but both would just blank out within a day.. they were not new batteries but...

Hi all, I have a problem where the user's Blackberry will switch off automatically? Sometimes after you restore power (take out battery and place it back), the device will show that the battery has run out even though before it switched off, battery was almost full? Happens intermittently but at...

thanks for the reply guys.. there actually isn't anything common between those PCs, maybe 3 to 4 of them are the same make and model but nothing really standard among them... we actually did call kaspersky but the tech we spoke to did not mention anything about this happening with other...

Hi Turkbear, No they don't What you see is the standard "This computer has been locked" prompt on the screen and you will know when the PC has frozen when the fonts on the prompt disappear and all you end up with is a grey box or only the wallpaper.

Hi Rob, Thanks for your detailed response. We are actually suspecting kaspersky av as all this started to happen just after we ran some updates but we can't prove it.. whether or not its hardware or overheating.. i do not think so as these machines have been working for about 2 - 3 years...