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FYI, I have deleted the tapeengine registry key and this has not fixed the problem. I have played with that for several hours and nothing seems to force Arcserve to see the drive.

I am seeing this same problem on one of my backup servers. It is an W2K3 SP2 machine running Arcserve9 build 2206. I have and HP Ultrium LTO3 drive on it which was running fine until recently. Then Arcserve could no longer see the tape drive or the SCSI card, BUT Windows saw both of those...

Well, I appreciate the suggestion, but I am kind of locked into Arcserve at the moment. I need to find a solution given the product I already own, rather than spending more money on something new. That includes any new Arcserve products. Shouldn't I expect that since I have the Arcserve...

Sorry for my delayed response. I tested and found that if I do a straight file copy, that it took 33 minutes to copy the files straight to the disk manually. It took Arcserve 1 hour, 15 minutes to do the same. To copy this same data to tape took 22 minutes. It appears to be Arcserve.

Yes, data source is the same; writing to disk is slow, but I am not sure it is the disk subsystem to blame. The server is an HP DL380 with a raid 5 array of 4 x 148GB, 10000 rpm drives. No reason to believe it is slow, especially given that when I back up the 160+ GB data from the disk to the...

I don't believe it is a controller issue because the server I have is dedicated to Backup duty only, so it pulls all data to be backed up from other servers. Whether writing to tape or to disk, the data is pushed in by the client agents via the network (10/100) and then Arcserve writes it to...

I am trying to backup ~150GB(95GB compressed) of data per night first to hard drive, then writing this to tape during the day. Need to keep this arrangement if possible. Server is Arcserve 9/Windows 2003, dual 3.2 processors, plenty of RAM writing to a raid 5 array of 10000rpm drives. The...

I am also having a problem with restoring Exchange. We are running Windows2000, Exchange5.5 and Arcserve9. I can restore Brick level, but only at the level of the Inbox. I cannot drive down into the folders within. I am trying to do a total Information Store restoration. It caused the IS...