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  1. mtashiro

    Using Bulk Administration to Update User IDs

    No problem. Have several people on UCM 7 and it has been great. Especially in the BAT tool! :-)
  2. mtashiro

    Using Bulk Administration to Update User IDs

    You can do it with BAT if you are on UCM 7.x. BAT in UCM 7.x is greatly imporved.
  3. mtashiro

    cisco router 3640 with ccme ios

    Yes, with the appropriate IOS it will support FXO and FXS ports.
  4. mtashiro

    MGCP / ISDN Spoofing

    The gateway does not need to be registered in order for the phones to work internally. As far as making the PRI come up you could try using a T1 Loopback plug but don't really see the point.
  5. mtashiro

    DevPack

    Install it on whatever server is acting as the TFTP server (or servers) in the cluster.
  6. mtashiro

    External MOH on Call Manager without a sound card

    Try this: "Configuring the Music On Hold Fixed Audio Source" http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_0/sys_ad/4_0_1/ccmfeat/fsmoh.htm#90469 On the MOH configuration page, for 'MOH Fixed Audio Source Device' enter the name of the soundcard that you installed. This...
  7. mtashiro

    Voice Call Summary Help

    Does the phone only ring once? Is this CallManager or CallManager Express?
  8. mtashiro

    6.x - check your hardware closely!

    Here is a link to the HP servers: http://www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6790/ps5748/ps378/product_solution_overview09186a0080107d79.html IBM Servers: http://www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6790/ps5748/ps378/product_solution_overview0900aecd80091615.html
  9. mtashiro

    PVDM question

    Looking at the part number is the easiest. PVDM2-8 supports 8 trunk lines (1 DSP but its a different kind of DSP that is on the 16, 32, 48 or 64) PVDM2-16 supports 16 trunk lines and has 1 DSP PVDM2-32 supports 32 trunk lines and has 2 DSP's PVDM2-48 supports 48 trunk lines and has 3 DSP's...
  10. mtashiro

    External MOH on Call Manager without a sound card

    is the sound card working by itself or is it an issue of CallManager not recognizing the card or not able to stream the audio?
  11. mtashiro

    External MOH on Call Manager without a sound card

    Here is what is supported for CM 4. Griffin Technologies iMic USB Telex P-800 USB For CM 5 or 6 there is a Cisco Part number: MOH-USB-AUDIO= Not sure who makes this card.
  12. mtashiro

    External MOH on Call Manager without a sound card

    I have been able to get the Creative USB sound card to work. Not sure the USB card you mentioned is supported.
  13. mtashiro

    Find-me / Follow-me in CCM ver 4.1

    Mobility Manager is not find me follow me, MM is Single Number Reach which may be fine for this applicaiton. SNR will simutaneously ring different destinations at the same time. For example Desk and Cell phone and you pick up whichever device you wish. This is basically a blast the call to...
  14. mtashiro

    AAR when is down not busy

    AAR only works in a low bandwidth situation. If you are using CM 4.2 or greater there is a forward not registered option on the line.
  15. mtashiro

    Wrap up / Write Up Time Setting???

    Use IPCC 4.x or greater.
  16. mtashiro

    Cisco Intercom - Is there one?

    Use CallManager 6. Has intercom and paging (station to station)
  17. mtashiro

    Desktop Faxing

    You will need a third party application. It is not part of Callmanager.
  18. mtashiro

    Find-me / Follow-me in CCM ver 4.1

    Not sure what your Voicemail is but you could use Unity Connections. Has it built in.
  19. mtashiro

    One Way Communication

    Try source pinging as follows and give results: Site C phone subnet to CallManager Cluster A - This should work Site C phone subnet to Site B phone subnet - This should work Site A phone Subnet to Site C phone subnet - Guessing this does not work. Assuming these results are true, fix the...
  20. mtashiro

    NTP

    Did you use the NTP guide? http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a008009470f.shtml

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