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Follow-up: I just noticed the same "housekeeping" error on the site I was just discussing, yet they DO NOT have the problem where the lines get locked up. So I will be leaning towards a hardware issue or a telco issue. I will do a follow-up with him and keep you all posted. I will then...

Hey Jamie, I am not a telco guy, so it's difficult for me to answer that simple question! :) I know our IP Office configuration has "disconnect clear" on the line(s) options. Also, to note: I had an issue with a VM PC in another site, unrelate to the issues I am presently having on the other...

That's just it. When I have tested, I haven't run into any issues. I have dialed both lines directly and left voicemail on both. I was thinking of enabling the "broadcast" function which forwards the voicemail to the hunt group's extensions and deletes it from its own mailbox, and see whether...

I am hoping on doing the "call each line and leave voicemail", but with all the input I've given, can anyone recommend anything else to try? How would I go about testing whether or not it is hardware related? Thanks

I cannot edit my post, sorry for the weird IMG/URL formatting, it's different on every forum! lol

Once again, I have the "session timed out" message which tied up the line. Here's the attached screenshot, and here are things I notice from them: At 8:06am, "session 119" timed out, which means the system was not able to close off the session leaving voicemail. Then, the system, almost...

Hi thetaker, Thanks for the input. I will definitely coordinate that task with someone on site and keep you posted. The odd thing, the system has a tendency of working 90% of the time without a hitch, it's that "housekeeping" error message I continuously get. The VMLite has not done a...

NOTE: I just logged into the machine with the default local administrator account and loaded up VMLite and IP Office Manager. We'll see if this helps with the issues. Also, I started SysMonitor to start monitoring the Avaya system on site, but I'm not certain how to read all the data being...

Hi jamie, Yes, the VMlite was installed from scratch, and I let the VMLite system recreate all the Account mailboxes. The only thing I kept when transfering were the recorded greetings. To try and troubleshoot, and obviously this wasn't the solution, was upgrading the version of IP Office...

Windows Firewall is on, and all exceptions are added by having run the .BAT file. I have the same setup running on another site, and the problem doesn't seem to happen then. One thing I DID do though, was remove the IP (which vendor told me to put) from the "File Writer" option under the...

Thanks for the follow-up guys. We run a Novell network, LAN+WAN. The system is setup on Cisco switches/router environment and the user has administrative rights, although your talk of "permissions" brings to mind a possible cause/solution to this issue, but I'll have to test at some point...

Another question then: If I want to help troubleshoot a "voicemail" problem, and/or a problem with lines being locked up and VMLite log screen displaying "session timed-out", which options would either of you recommend I filter in SysMonitor? As is, to test it out, I left all by default, and...

hehehe I've only taken the basic course/assessment, and we only did because of the lousy support which is being offered by our supplier. I've recently been made aware he (the president) hasn't even completed all the advanced courses, and somehow is a Avaya business partner. I once asked if...

WOW! And to think, the most obvious answer was the right one. The funny thing is, our "supplier" had no idea how to help, and I remember having succeeded once a couple years ago, but never since. Thank you SO much.

Hi, This will be my second question of the day..hehehe Most sites I and connect with the avaya tool "monitor" never actually connects. It just sits there and tries to connect and never actually does, nor does it ever return an error. I am fairly certain all my ports are opened up, and for...

Since I never received an answer or any advice on the avayausers.com website, nor can I find "error code" references on Avaya's website, I decided I'd bring my question(s) here since there seems to be an active avaya community. http://www.avayausers.com/showthread.php?p=40926#post40926 (my...

Hey Shinji257, Thanks man. A couple hours after having posted my messages on forums, I found the Control Panel drivers, which I didn't see previously... Thanks man PEACE

Hi, No, in Windows XP, I see my video card properly, I cannot see my ATI settings though. There is no onboard video card. Thanks

Hey all, I just bought an Asus A7N8x Deluxe, and I've owned an ATI Radeon 8500 64mb for several months now. The motherboard I had installed previously was a Gigabyte Board, and all my ATI settings, after many updates, were all set, and everything worked fine. Now that I have moved this ATI...