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  1. SolveIT

    V 9.0 does not overwrite tapes

    Thanks. We downloaded and installed the service pack. CA support tells us that the build should now read 2100 instead of 2020 but we still show 2020 even though the update ran without errors and we rebooted the server. We still can't get the settings to retain "overwrite" instead of "append"...
  2. SolveIT

    V 9.0 does not overwrite tapes

    Thanks - our backup does not have the "Use rotation scheme" box checked. The "custom schedule" box is checked. I downloaded the Q038491.caz update from the site you gave me and will apply it tonight. Thanks again for your help - Aidan
  3. SolveIT

    V 9.0 does not overwrite tapes

    We have Brightstor v 9.0 (build 2020) running on our Windows 2003 server with a SQL database and the Arcserve Brightstor SQL option. Our daily backup job does not retain the "Overwrite media" settings. I always reverts to "Append". We want to put Thursday's tape in on Thursday and have the...
  4. SolveIT

    Proxy server

    It could be that your Proxy server is blocking access but that doesn't sound likely since you said you "changed" to ADSL from some other service and the Proxy server retains the same settings as when the connection worked. I think it's more likely that the protocol settings need to be...
  5. SolveIT

    Can't print with v 6.2

    I'll try the shorter name. We changed the port settings on the LPT1 port in device manager from "Never use an Interrupt" to "Try not to use an interrupt" and Macola printed. We rebooted and it stopped again. We changed the settings to "Use any interrupt assigned to the...
  6. SolveIT

    Can't print with v 6.2

    Rob - A "Printing to printer 1" message flashes quickly in the lower-left of the Macola screen (printing AP transactions) but nothing prints and the Windows printer display doesn't show any jobs waiting to print. We tried to print to a networked printer on a different computer and it...
  7. SolveIT

    Can't print with v 6.2

    We installed MS-SQL 2000 and Macola 7.6 client on our Win2k Pro workstation and connected OK to the server. Now we can't print from Macola 6.2 to our local printer. We need 6.2 until the training and conversion is completed at the end of this month. How can we set up the workstation to print...

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