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Thanks everyone for your help. Not the answer I wanted to hear but at least I know what the problem is & I've learned a lot about setting up the IP phones :-) I suppose the 4422 version 1 phones were withdrawn from sale when the version 2 was released, as most systems would have their SP's...

Thanks for your reply whosrdaddy The phone has the GK address specified but still doesn't register. I have printed my old IP phone which is working and notice it is App Ver. R4H Boot Ver. R4B but that phone is the old 42x01 version. I could only find R3B available for download for my version...

As advised by whosrdaddy, I have set up web server & installed R3B boot & application files (I couldn't find R4H) onto the DBC42202 but the phone still won't log on to GK. I took the config below off the phone itself. Strange how it says the phone is logged on even though it isn't, and it...

Thanks whosrdaddy. I have prepared a directory with the files r4-applic_r3b.dat , r4-boot_r3b.dat & r4-config.txt which I have modified. I just need to get my directory moved up to the web server home directory before I test. I noticed that BC12 SP8 didn't have any compatable DBC42x files...

Thanks fouesnant - that worked :-) Now I can see the phone is configured for MX-One. The system it is connected to is BC12 SP8 - could that be the cause of the failure to log on? Thanks Kronehead

Hi Further to my previous post re phone not logging on, does anyone know the web server password for the Aastra 4422? I have tried Ericsson & Welcome but neither work, nor does the PIN for the IP extn, I suppose because it can't log in. Thanks Kronehead

I have had a couple of IP phones on the system for about 3 years. Just bought some new ones which are Aastra Dialog 4422 loaded with R7C software. I have configured the network settings correctly but phone won't log on. Wondered if there is a software compatability issue? ELU32 firmware is...

Also forgot to mention that if I ask remote site user to call the VM access code, they see no error message on phone (I think they said it displayed "calling"), & I see trunk in use when I look at SUSIP for ROU at both ends I can see a call in progress. Looks like call is reaching the MD but it...

Update: Since adding the SYIDI at remote site we can now call that site over the IP route. Message waiting is now sent to the remote site. Outstanding issue is that users at remote site can't call the voicemail via the access code (which is the route access code & is a hunt group number at...

Multiple remote sites connect to head office via ELU32 IP trunks so they can use centralized voicemail. New remote site added however test calls cannot be initiated in either direction although if a call is made to an extn at remote site & it diverts in PELPI to destination assigned to IP...

Here we go Kank :-) 2J1 2J2 2J3 1M 6P1 1M 5K 1M 5A 1M 5B 1M 3Z 1M 20E 1M 20G 1M 6F 1M 3XT And here is a sample of output which I pasted into notepad then tabbed across to count spaces (Hasn't pasted in here properly & I...

I have set up a custom format for call logging and it works fine however the total width of all the fields in the output is 88 characters which doesn't give me enough space to collect all the info required. I see in other standard formats there is a carriage return but I see no way to inset one...

You can remove from screen of cordless extn by changing PARNUM 226. PARNUM=226 Control of IDLE-display for an active RID FORMAT PARNUM=226, PARVAL=D 1 0 IDLE-display, provided by DECT terminal itself, will be shown 1 IDLE-display provided by the system will be shown

Hi lalrl Not sure what you mean? On the system that allows call pickup from a cordless terminal (the *8# one) it displays "requested" briefly before the call is transferred. Thanks Kronehead

Two MD110's System A and System B both BC12 SP8. Call pickup groups set up the same on both systems. On system A calls can be picked up by dialing *8# regardless of terminal type. On system B calls can be picked up from Ana or Digi terminals by dialing 8 but not from a cordless terminal. It...

We give all our users who work from home an external diversion via Personal Number. We then set them up an authorisation code that lets them dial in to a DISA number which only allows internal calls. The users can swap their profiles remotely by dialing the DISA number then entering...

I currently have 2 Onebox systems - System 1 is production VM running OB 3.0 and was built with 4 digit MBX's. System 2 is in testing and running OB 4.01 and was built with 8 digit MBX's. I need to migrate the users from system 1 to 2 complete with all messages, greetings etc. I understand I...

We used Thales for 2 years and were completely happy with their performance. Unfortunately the wise guys in procurement made us switch to another maintenance provider and so far it has been a disaster...

Thanks for swift response! :-) Kronehead

Here's what happened: BC10, using DNA want to swap a DT570 for a DT590 so delete extn 1234 and recreate with new IPEI. Go to subscribe phone and says successful but doesn't work. CXAKP confirms something not right as access rights not showing confirmed and not showing IPEI or AUTKEY as it...