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Cant send/receive fax to remote site on PRI
Joe - Did you ever get a resolution to this? I am having the exact same situation. I have replaced the MM710 and used a different slot. Same result. I am thinking the carrier is not sending me the clocking but they say otherwise. We have not tried a new G350 chassis as that is the last resort...- sveitch
- Post #23
- Forum: Avaya: CM/Aura (Definity)
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ACW not working
If you are sure they are hitting a button that has ACW on it, you might take a look at the state of the agent when they are attempting this. If they are not logged in or already in ACW the light will just blink.- sveitch
- Post #2
- Forum: Avaya: CM/Aura (Definity)
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Dropped Calls in Contact Center
We are having reports of calls dropping in the mid-conversation. Sometimes mulitple agents at the same time. We have a G3R v11. On the lis meas ds1 logs I see no errors at all. Disp alarms, events, or errors show nothing I can pinpoint as a problem. Queues or trunk groups are not maxed. Any...- sveitch
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
