Thanks! That was it. They are actually on opposite corners to each other. I took 1/2 the printer apart before I realized where it really went.
Thanks again!!
Initially, the print quality was an issue. A new maint kit was installed. We had to replace the side rails for the maint tray. In the course of troubleshooting, this piece was found in the tray. BTW, I have to replace the tray as well. One of the lift tabs is broken.
I've looked at the various...
We found a white guide in the maintenance tray. It doesn't look broken or damaged. It appears to snap over a very small rod to protect a roller or sensor.
When resting on a surface, it is flat on the right(9/16"x5/16"). This side is also where it snaps over the rod. There is a rounded 'shield'...
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