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  1. ciscoe

    Phaser 850 DX white 'guide' found in maint tray

    Thanks! That was it. They are actually on opposite corners to each other. I took 1/2 the printer apart before I realized where it really went. Thanks again!!
  2. ciscoe

    Phaser 850 DX white 'guide' found in maint tray

    Initially, the print quality was an issue. A new maint kit was installed. We had to replace the side rails for the maint tray. In the course of troubleshooting, this piece was found in the tray. BTW, I have to replace the tray as well. One of the lift tabs is broken. I've looked at the various...
  3. ciscoe

    Phaser 850 DX white 'guide' found in maint tray

    We found a white guide in the maintenance tray. It doesn't look broken or damaged. It appears to snap over a very small rod to protect a roller or sensor. When resting on a surface, it is flat on the right(9/16"x5/16"). This side is also where it snaps over the rod. There is a rounded 'shield'...

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