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Great, I got it working by setting it to 1 rings. Couldn't set it to 0, but it is good enough. Thanks a lot for your help, Pepperz. I really appreciated it.

Pepperz, thanks for your help. I got the Auto Attendant to answer now. Extension transfers are also working. Now I just have to work on the voice prompts and menus. Since I am having trouble with the Admin Menu to setup for Immediate answer mode, is there any other method for me to change...

Pepperz, thanks for the reply. But how do I make the operator mailbox into an auto attendant. I need the menus and selection features. Any ideas about the errors I get when I do a Save on the admin menu.

I have a Merlin Legend and IS-III voice mail system. The calls are going into an operator console. If no answer, it goes into the voice mailbox of the operator extension, not the Auto Attendant. The AA will not pick up no matter what the settings are for Night Service. I tried to go into the...

Thanks a lot guys for trying to help. But so far I have tried all combinations of the login and passwords suggested with no success. The only piece of information I had to go with on this IS-III was a note saying : Login : MAINT Password : GIANTS I have tried all combination of the above...

No, "is" still asks for a password. I tried all known passwords for both "is" and "maint", still no luck.

Thanks for the helps, but pizza or p1zza are not working. I figured out how to do the pass-thru, but I will still need the login password to get in. Looks like the password has changed and nobody knows what it is. Does anybody know how to RESET the password on the IS-III?

Thanks, but pizza did not work. Is there a way to Reset the password? Is there a backdoor into it? Do I need the Serial port connected? To where? How can I get in from the WINSPM Pass-Thru mode? Thanks.

I just inherited a Merlin Legend with an Integrated Solution III voice mail system on a facility move. Through the help of this forum, I was able to log into the Merlin with WINSPM 6.0 using the ADMIN port. But how do I get into the IS-III Console login and password? I can change the...