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  1. ArchTelecom

    Test outgoing trunks.

    If you have any old fashioned Grd start combo trunks available... LD 36 Enter Call and wait for it to come back with number, then input a phone number to your office phone. It will call you. Once you hear a tone, you can input the trk command with the individual channel to seize it and make...
  2. ArchTelecom

    IP Office - how to block accidental calls to 911?

    Be careful with 911. Maybe invloving their managers to increase awareness might be something to consider.
  3. ArchTelecom

    STAT ALL PHYSICAL PHONES?

    Or go to the appropriate forum for that type of phone system if there is one.
  4. ArchTelecom

    Increase Analog Line voltage

    The sets that you are measuring the voltage for...are they far away from the switch? If so, maybe a larger guage cable would provide you less loss.
  5. ArchTelecom

    ACD MAX OUT

    When you state that the first "position" gets disconnected, do you mean that the disconnect occurs to the same agent every time? Is that what you mean by position?
  6. ArchTelecom

    Need no-cost Conference Bridge on 61C

    For that matter...have the particpicants just dial the toll free number and exclude the switch....
  7. ArchTelecom

    Need no-cost Conference Bridge on 61C

    Have you considered using a conference call company?...They assign you a dedicated toll free number, You could even use the ACD route to that toll free number. You could pay a little extra for a custome greeting.."Welcom to bmclemor's conference system....yadda yadda yadda". May be less...
  8. ArchTelecom

    User says not getting VM messages until hours later

    I agree with grumpyone60. I have experienced this with many different VM systems from retail to carrier grade. Although I have gotten complaints about delayed msgs from hours to days...even one that had an occasional delay of a month.
  9. ArchTelecom

    Clicking Noise during inbound or outbound calls.

    Still can't hurt do use tnphoneman's suggestion. You may find a common denominator.
  10. ArchTelecom

    Polycom on a Meridian

    Analog models work well and are fairly easy to use.
  11. ArchTelecom

    Regulations for sending CLID

    Check with your local PSAP. They should be able to provide the answer for you.
  12. ArchTelecom

    User says not getting VM messages until hours later

    Yes...I have had the same complaints years ago with Meridian mail Rel 13 and earlier.
  13. ArchTelecom

    "Mass" callout to mobile phones

    I like the notepage idea, except, keep in mind that sms or smtp delivery through cell providers is not always reliable. Pages can be delivered up to 24 hours later, but they are typically quick. If you are just doing 100 calls, then something like this or the voicemail is the way to go. If...
  14. ArchTelecom

    Cisco VoIP pros vs. cons

    I have a Cisco IP set and a Nortel set sitting next to each other on my desk. The Cisco is OK and that's all I can say for it. When I need to make sure everyone understands me on the call, I pick the old fashioned TDM set. It is crystal clear. The Cisco phone is on/off. Sometimes the...
  15. ArchTelecom

    Stupid Questiojn - 2500 Port

    As soon as they hit any key, they get the reorder tone....can they continue to dial the code during the reorder tone or is that a sign of immediate rejection.
  16. ArchTelecom

    Stupid Questiojn - 2500 Port

    Well, I slept at the Holiday Inn Express last night also...in Texas...Scary They do indeed want to be able to use it to make/rcv calls. They get the dial done, when they depress a key on the dial pad, the systems collects the first digit and then sends a reorder rone (maybe wave-off, I am not...
  17. ArchTelecom

    Stupid Questiojn - 2500 Port

    It sounds like TTI may be enabled, but, in this case, no matter what they dial from the set they receive a reorder tone as soon as they hit any digit. They have now swapped sets, same problem. They can not dial "0" either. Any ideas?
  18. ArchTelecom

    Stupid Questiojn - 2500 Port

    Hello, I do not normally work on Definity systems, but a remote site of mine has one and claims that they have dial tone on a 2500 port but can not call in or out. They believe it is because a number is not assigned to it. Question: Is this possible? Will the Definity supply dial tone to a...
  19. ArchTelecom

    What client do you use? Hyperterminal?

    I love Procomm...can't live without it...but it's not free...not even close.
  20. ArchTelecom

    Caller ID on Analog Phone

    I think you have to use a modem card for this to work. I don't believe regular analog MW/Line cards support CLID.

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