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The new system will consist primarily of 4412D+ phones and a few 4406D+ phones. I just wanted to make sure the existing Cat3 cable wouldn't pose an issue since running Cat5 isn't an option right now. Thanks for the fast reply. I really appreciate it.

This may seem a bit "elementary" but our building currently has cat3 cable ran to all of the phone jacks. It's worked well for our old comdial analog system and now our Merlin Legend. I got a good deal on an Avaya IP Office IP406 and I know this is an IP phone system, but will it work with the...

This may seem like a stupid question, but I am still learning about this system that we recently acquired. I have everything set up just the way that I want it at our main facility. With the help of some people here to answer some questions, we got everything going smoothly. Now, we have a...

I read in another thread about the counter-clockwise pot, so I already have it all the way up in the correct direction. I have it hooked up to a portable CD player. Maybe it's not loud enough. I'll try another source. Thanks for your help. This forum is a great resource!

I have the official Merlin Legend music on hold adapter. I have the music source plugged into the "music in" port via RCA cable and then I have the adapter hooked up to port 804 on my system. I did the following: Menu > System Program > Exit > Aux Equip > MOH > 804 I have adjusted the pot on...

I think I have R7. There was a feature code that can be pushed to display the info, but I can't think of it now. Group Ring is not an option, I only see: Circular, Linear, and Most Idle.

Okay, I have the Auto Attendant working as it should, now I have another question. One of my options says, "Press 1 to speak to Charles." I could be one of 3 locations: at my desk, in the shop, or in the warehouse. So I set 1 to forward to a call group where I have the extensions of these three...

Worked like magic. Thank you so much for your help!

I had delayed ring set on all extensions because I found that no matter what, there was always at least one ring that came through on the phones with lines assigned to them. Now I just set the cover delay for the phantom extenstion with the COS of 15 to just 2 rings, and the AA answers before...

Okay, I did make ext 10 with a COS of 15 and it worked okay, but the receptionist uses 10 and we don't want to lose the personal mailbox so we put it back. What you have mentioned here seems easy enough. The only other question that I would have is how do you re-assign the incoming lines to...

We just recently purchased a Merlin Legend system for a great price. We've upgraded all of the equipment in our office and we're loving all of the new features. We have a MLM 007 module. I was able to log into it, run INIT, reset all of the old company's info off and set up voice mail for...

Ah . . . that was it. Thank you so much. :)

Windows does not startup by itself anymore. Instead it boots to dos mode and asks: "Do you want to switch back to run windows applications?" if you choose no, the computer comes to the command prompt. If you choose yes, it will then restart the machine, and come to the same thing...