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Hi, I forgot to mention that I am their telecommuncations vendor. But thanks to Merlinman I think I have my problem solved. I actually had two problems, #1 I have a SLT Extension (400) that is the operator ext. Their is no ext 400 in the office, but when you press 0 in the voice mail it...

Thanks in advance for any help in resolving this matter. I have a customer with a Merlin Legend, which after I worked on it last week, all of the phones in their office now ring one time, then Auto Attendant answers. The phones should not ring at all unless an individual extension is dialed...

My customer has call transfer from Bellsouth on their telephone lines. I need to be able to flash or switchhook flash the CO Line on an MLX telephone and then dial another number to transfer to. Also can voice mail do this for me, if they call my ext and VM picks up, can the caller press a...

My customer has a Merlin Legend System, and when you are on any telephone you can go to any other telephone and barge into their conversation. How do you disable this? I have all telephones setup with Lines 801 - 806 appearing on buttons. All you have to do is press the button and you are on...

I have setup a Merlin Mail system, so when it transfers to the operator or "0" it dials ext 400 (Which is a virtual extension). I have 3 Phones on the system setup with a Primary Coverage button for Extension 400, so all three phones can ring when someone presses "0". Is...

Is there a way to toll restrict all call on a phone on a Merlin Legend 7.0, but allow that phone to dial speed dial numbers. I would appreciate a step by step method to set this up if possible. Thanks Jamie