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  1. cadonn

    Basic Collection Help

    Oh then maybe that is not such a good idea. This is what I am trying to achive - I have a group of users all belonging to a Division called DHS. This division is not separte in SMS. I need to run a report that shows all software installed on these computers. There is only about 20 so if I...
  2. cadonn

    Basic Collection Help

    Hi, is there any way to take a group of users from an existing collection to great another collection? Under a collection entitled All Users, I would like to hightlight about 20 users and create another collection entitled DHS - I just don't know how to do this. Any suggestions would be...
  3. cadonn

    SMS Reports for Versions of Adobe Acrobat

    Sorry my mistake - this worked like a charm a huge heartfelt thank you. Cat
  4. cadonn

    SMS Reports for Versions of Adobe Acrobat

    Hi sorry about this - I tried this but it is not working. I copied/pasted your query into a new query. I can right click and select run query, then a dialogue box pops up asking for version number. I can add Adobe Acrobat 7.0 Professional 7.0.0 or 7.1.0 or any variation or even just Adobe...
  5. cadonn

    SMS Reports for Versions of Adobe Acrobat

    Hello, I am hoping someone might be able to assist. I am looking for a report where I can enter the version number of Adobe Acrobat. Or a report to distinquish between the version of Adobe Acrobat. When I run a report I can see all versions and sometimes it is listing 3 or 4 times for the...
  6. cadonn

    SMS Exporting Reports

    Hello. I have a question regarding exporting SMS reports. I just ran a report Hardware 1A - Summary of COmputers in a Specific Collection. The information looks great and I can see where I can expand each users and find all the details I require. But, my question is how do I get this...
  7. cadonn

    How to see if anyone else is viewing your email?

    Hi, is there a way to see if your email are being monitored? I am an admin and I know I can monitor users, but is there a way for them to see that they are being monitored? Cat
  8. cadonn

    Error Messages In Log - unable to open file...

    Thanks - I will look through our Trend documentation. Cathy
  9. cadonn

    Error Messages In Log - unable to open file...

    Hi, our Exchanges backups are running and using ArcServeIT, but if I check the activity log, there are about six error msg: unable to open file (File=C:\Program Files\Trend\SProtect|Virus\WordPad RBO, EC=Access Denied OR unable to open file (File=C:\Program...

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