I was finally able to get an email through to tech support and found my routable port switched to Ethernet this morning. I can't tell you how happy I am to finally get this resolved. The email address is support@bb.directv.com
Thanks to everybody with their help and suggestions
Thanks. I've been all over the web, tried calling and emailing DirecTV and received no replies and attempted to contact some DirecTV technicans but I haven't had any luck whatsoever. I'm at the point where I'm ready to just cancel DirecTV and go with another DSL provider. I bought $250.00...
Thanks Jsauce, but I've already tried that multiple times. It appears that on the 1st onfiguration, it sets the routable port but it cannot be changed on any reinstallation. When I tried to uninstall and reinstall, it changed everything but the routable port to Ethernet. The routable port...
I read that I can change the routable port via the web interface and logging in as admin but I don't know the admin password. I've spent hours on the web trying to research this issue and the only solutions that I found were calling DirecTV technical support (which is no longer available) or...
I'm having the exact same problem but Directv no longer offers technical assistance because they are going out of business. I know that the router's "routable port" is currently set to USB but I need to find info on how to change it myself. The web page says to call DirecTV but they...
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