Hey all. Working with a 560 that is asking or blk toner with a new cartridge installed. Cleaned contacts. Still there. Able to clear tempararily by powering down and up. Consumable status prints black at 100% then reverts back "replace black toner". Curiously the yellow is at 0%...
Wow, this is great service advice. I visited the client this morning and did deterime printer functionality was operating properly.
Thanks much for you expert advice!
Mando D.
Customer called with a error of 79.00. I was told by tech support that it could be anything. We started out by increasing the memory. no change. We replaced the formatter and it solved it. Three weeks went by and now it's back. Any insight greatly appreciated!!
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