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  1. robing

    Problem with BCM 400 ver 3

    Thanks for responding mrmarshall. Is the upgrade free, or do we have to pay for it? If it's free, do you know where I can find a copy, if it is pay, is the price prohibitive? Thanks!
  2. robing

    Problem with BCM 400 ver 3

    Just to provide some additional information: The call monitoring software is the Call Center Reporting 3.0 Master Client Software Ver: 3.0.026. There were no error messages, just that when we try to synchronize the master client app to the BCM to download the skill-set and agent info, it fails...
  3. robing

    Problem with BCM 400 ver 3

    We are using the Nortel 400 ver 3.0 and have been having nothing but problems with the call monitoring software. We've installed the software on a completely patched to date Windows XP Professional box. It is connected through to the BCM through a switch. The software seems to work for...
  4. robing

    Obtaining values from a table in a database

    But how do I connect with ODBC without a server environment, not ASP. The VBscript does not understand server in server.createobject(). How do I connect then? BR /Canix

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