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thank you UKMitel - that solution works. So I guess it's a case of waiting for Mitel to release a fix. Once again, thank you.

My Interconnect Restriction table is blank, so my assumption here is that all sets can communicate with each other ... is this not the case. Tried ending the dial string with a # and the outcome is the same, call is not picked up and I get unobtainable tone.

I have a 3000 feature matrix, that shows a 5302 capable of performing call pickup.

Newbie here who has recently had some admin training, but still finding my way around the system. So here we go … I have a 3300 and I’m trying to configure Call Pickup for each of our small departments. I have created groups and assigned the relevant ext’s number’s into these groups checked the...

thanks .. did use a search to try and find the answer before posting the question but must have missed this one.

Please excuse this newbie question, but I have a picture with a size of 2.5mb, yet when I open it in Photoshop it appears to now be 18MB ... why such a big increase ?????

thank you all for your help ... the untagging of a port has fixed 5 of my phones - 6th phone just refuses to register (I have even tried a new phone and this won't register against this DN either ), so it's back to my third partt support for that one, but once again a big thank you for helping...

Windows 2003 for the DHCP server.

I believe that my problems are related to my DHCP settings ( even though I have 35 or so other 5302 phones working ), but I'm unable to get these 6 rougue ones to connect .. phone goes through the flashing lights sequence and appears to hang at the DHCP discovery stage. Below is the string I...

Thanks for the reply, but unfortunatley I do not have access to Mitel on-line .. how do I go about gaining that access ???

Hi .. I have just had a Mitel 3300 system installed ( not sure of OS release but assumption is that it's the latest ). When testing last week, all phones were working, yet during this week, several 5302 handsets have stopped working and go through the flashing light sequence, whereby I'm...

Help .... I have installed the SMS console onto my XP SP2 machine, and I get the following error when trying to open the collections section ..... _com_error exception in MMC Admin UI! Description: Factory Enumeration Failure HRESULT : 0xEEEE0001 File ...

slow response times have been rectified by hard setting the network card speed to be 100MB FD and also the hub port to be the same. I have d/l the Update Express 2 utility from IBM's web page that I hope will update any old drivers that I may have installed. Will post the results later today.

Bios has been upgraded

IBM Xseries 250 server 2 700 PIII processors 4GB mem Recently wiped this box, was running NT4.0 SP6a fine, insatlled W2K, and now Orcale has slowed right down. Have checked the event viewer and I get an information alert telling me that the processors are not of the same revision, plus I'm also...

Using Backup Exec v9.0 to backup servers over the LAN. All servers connected to same switch using 100MB FD. Upgraded file server to W2K over the weekend, and backup rate has been reduced from 400MB/min to under 20MB/min. All other servers are still running at the 400MB rate. Have checked the...

Thanks Greg, I also had top turn on the themes service before I could select Windows XP.

Help .... a really simple one I'm sure. I changed my menu style to be the windows classic style, and now when I chnage it back to be XP, I no longer have the green start button ( it has stayed grey ). Is there anyway of getting this back. Many Thanks

Kirk:- I have not resolved this problem, it went away all of it's own accord. However, since I had the original issue, I have upgraded my laptop to Windows XP, so I'm not sure if that helped resolving the problem. Sorry that I can't be of any more help to you. Nigel

SMS Console has been working fine up until today ( no changes have been made to server ), yet when I try to open the collections option, I get the following error .... _com_error exception in MMC Admin UI! Description: Factory Enumeration Failure HRESULT : 0xEEEE0001 File ...