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We have tapes that were used in a DLT8000 drive and they have been put into a changer with DLT7000 drives. I've been having numerous media errors. I'm wondering if doing this has damaged my drives. Has anyone experienced this?

If you didn't stop all arcserve services before deleting the raaa.chg files you might have destroyed the database. Reinstall Arcserve, create backup jobs and do a special backup of the database intact with all the jobs so you can restore the jobs more easily.

I would run regular or special backups of the arcserve database from another backup host so you can restore the database. We have a container schedule where all the tapes are changed daily and sent off site. Therefore we know what container was used on a specific date.

The agent is apparently failing to backup the database using the agent after failing to backup the files on the 'd' drive job. I went back in and unchecked the database files on the d: drive backup and we'll see if it runs properly tonight. Thanks for the info.

My SQL Agent backups keep failing to backup the database. I keep getting AE0004 Failed to open file errors. The whole purpose of using the SQL Agent is to avoid this issue. I've reloaded the agent several times and it still doesn't work. Got any suggestions?

I use Netware 4.11 and I created a new server and forgot to add long file names to the volume I created. Make sure that you have done that. Also make sure you use the fqdn .cn=xxx.o=xxx when you do the backups and make sure that your backups include the NDS option. Right click on the agent...

This is what arcserve recommends. PROBLEM: E8523 Failed to send data to the client agent. RESOLUTION: If you want to backup using the agent, the best route to take is to go through the agent tree, this will backup the drives and not the shares. You can also go through the network, but only...