I think teddysherri's solution is clever enough to deserve a clearer description. I'll try:
Create an invisible user that forwards calls unconditionally to the external answering service's phone number. Then put the invisible user and the user-whose-calls-are-to-be-forwarded into a linear hunt...
Regarding the previous post, here are two links you may find helpful:
http://store.westnetinc.com/protected/productssub.asp?DeptID=1004&SubDeptID=1003
and
http://avaya.westnetlearning.com/descriptions/instructor-led.asp
Hi alysonmac,
Make sure you don't have a space in the file name.
With PM6.5 and Distiller 3.0, eliminating spaces in the target file name fixes this problem.
http://www.adobe.com/support/techdocs/2f352.htm has some related background.
And, as AEadmin points out, there's no point in looking...
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