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Thanks. I looked at these j****.log file, it has the summary but not the information I need. I have multiple folders (but not all) within a drive which is backed up, and I want the names of these folders. Exactly what is shown in Job Detail; but in the j**.log, it only group them as E$, without...

I am trying to get a copy of the Job Summary/Detail for documentation purpose. At Job Status Window, I did right-click the Job Detail, which gave me a pop-up window and Print option; which I 'Print' to a file. But when trying to open the file to edit it, instead of a text file, I got a file...

Actually, I did followed the above link and started using dbfix, dbcheck, .... and ended up corrupting the database instead. If you want a new clean database, try the Initialize option under Server Admin. If Initialize doesn't work, then you need to uninstall and resintall Arcserve.

REINSTALLED and now able to initialize the database.

Did that, nothing changed, same error. I have decided to reinstall ArcServeIT.

Additional .. managed to kill rds.exe from Dos Prompt. But as mentioned, when I get to Server Admin, I need to start the Database Engine again, which basically restart rds.exe. And, now my backup is failing with Error Msg "Error 4102 Unable to open database astpsdat : error code =...

Thanks, tried that, but it didn't work. I didn't re-install the Arcserve, is that my only option left?

Did that. RDS.exe cannot terminate, "Access denied". And .. cannot find Admin.exe. Just to clarify, the database is ARCserveIT VLDB. Also .. I noticed that RDS.exe will run in the background whenever I start the Database engine, which is required if I want to run the Initialize option...

Okay, follow your point, I stop all Arcserve services, namely Discovery Service, Job Engine, Message Engine, Tape Engine; except Database Engine. Then I try to initialize again, same error.

After going through CA-Arcserve website for the whole day, I am really glad to find this forum. Was spenting the past 1 day trying out dbcheck, keybuild, dbdefrag ... then read on this forum that all these crap doesn't work. No wonder a search on 'dbdefrag' on CA-Arserve gave you nothing, but...

Hi, Just wondering whether the error: "Failed to initialize database (asjob). Please close other ARCserve applications and try again" have being dealt with. I followed the same steps and try initializing astpsdat only, and ended up with the same error.