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  1. pablow

    How Can I Increase the Number of Skillsets

    I have tried to add a new skillset and got an error messages that says: Add Failed: Skillset EM_Complaints_FoodServices could not be added/updated. Error: -2147220475 The number of items you are adding exceeds the currently configured maximum value. Increase the configured value on the...
  2. pablow

    Symposium and Crystal reports

    I have done a bit of work with CR and reports - my first bit of advice would be to set up an ODBC connection to the CCMM server from Access or Excel and look at the tables and the data in it before formailising it into Crystal. Access gives you the chance to "trial" your joins and queries in a...
  3. pablow

    CC6 Real Time Display problem

    The only way that you can make this work using Unicast is to have all teh clients on the the same subnet. I guess from your post that there is a router involved between the two sites, and hence the only way to get this working would be to allow the multicast traffic through the firewall.
  4. pablow

    New Email Skillset Not Populating Realtime Reports

    Hi We are using CC6 with the multimedia components and CCAD. I have created a new skillset (for emails to be transferred to only - no routing from the system0 - however when I pull up a realtime skillset report - the skillset shows as empty (despite the fact I know there are emails in there - I...
  5. pablow

    DNS and VLAN aware network cards

    I have a server running W2K with a VLAN aware network card so that the server exists on all VLANs simultaneously. Each Virtual NIC has its own IP address from the DHCP server, however - what I need to know is.... ...how do I set up Novell DNS to allow for name resolution based on the VLAN. i.e...
  6. pablow

    VLAN aware Network Cards

    OK, I've now got a dot1q aware network card (Intel Pro/100 S) running under W2K and all is well. I have configured each VLAN that this card can see and all the IP addresses are OK. Next question is, how do I set up the DNS (Netware DNS that is) to supply the correct address based on the VLAN of...

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