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Thanks LkEErie Finally I found the way to change the buard rate from WinCall to match TDA, but unfortunately the formate doesn’t match to TDA SMDR output, I believe it became my next task if I can find the company who installed the software which it was year 2000

Hi, Guys Does anyone can tell me how to change the RS323 Buard Rate to 1200 as from maintenance Console the lowest buard rate I can set is 2400. It is relevent interface with hotel call accounting software, the current software customer is using is WinCall with CMS Call Collection, it is...

Thanks Trotski

Hi Guys I assigned an extension as Hotel Operator, also I Enabled Manager for this extension, but when I press Check in or Check out button on this phone (7633) nothing has happened?

Hi, Guys Please help me on this: IP Office 406 V2 (V4.0.5), Avaya MS CRM 3.0.35 Server Intergration Componets has been loaded on MSCRM Server, as same as Client software to Client PC, from Client PC, Avaya MS CRM Intergration started and login OK, but the dial button doesn't appear at CRM and...

Could you try to use AA option if you only have few huntgroups (it is max 4 AA can be used) Instead of let call terminated on huntgroup's voicemail box, you can set it overflow to a AA, then give out options (prees 1 to leave a voicemail or 0 to speak someone else) then use a shortcode for...

Does anyone know how to make Alchemy VM Pro works on XP machine It's Argent Office 2.2 (1070), VM Pro 2.2 (10), I couldn't get respone from VM, on VM Pro Server, it shows: BulkInfoRequest 3 Initialize Sequencer tx_seq=0, rx_seq=1 0 mailboxes were open (but not active) when flushed I tried VM...

gajh, may I have that copy please. superman_nz at hotmail dot com Cheers

press 4 should let caller bypass greeting