I think you should be using the Arcserve drivers. Make sure you have the latest sp and device patch from their site. I also have heard that using the windows driver for the drive can cause problems.
Jelley,
Is this on local backups or across the wire?
Also, I have never had a problem contacting support. It is pretty easy. You could call them or e-mail them. Try this site:
http://esupport.ca.com/index.html?/cso/emea-worldwide.asp
Good luck!
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.