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I have a Partner system that is making a high pitch hissing kinda sound. I narrowed it down to the Processor Module. Sounds like the noise a power supply or a monitor sometimes makes before it goes out. Any ideas?? Can you replace just the power supply in the Processor Module or should you...

I believe that ttech is correct. I'm not sure what release it is, but I will check that next time I'm out. The 18d phone does work as a telephone when plugged into ext 10, (I was plugging directly into the system.) but no display. All I need to do is program some intercom buttons. Thanks for...

The office staff are answering the phones. I am aware of the 2nd ring issue and even if we wait till 4th ring still no caller id. Under telco features like you described I have caller id set to Y for all four lines. 1st display was set to name, however I changed it to number. Under station...

I have a customer that uses a stand alone 206 card as there phone system. However, can't seem to get into the programming on it. I attempted to connect a new Avaya 18D phone to the unit because they do not have any display phones to program with. My 18D works, but I could not get a display...

Marv, How do the lines need to be set up in order for this to work? This system currently has 4 lines set to appear & ring on all phones. Will the caller id automatically display with this setup?? Under telco features I already have caller id turned on as well as on every phone set. I have...

I have a CICS version 4.1 and I would like to have CLID display on all of the phone sets without having to F811. Is there a way to do this with 4.1???? I have read many previous posts regarding this issue, but most of them were using version 6.1. I have 4 lines in 1 line pool A. I am pretty...

If you wouldn't mind, I could really use a copy of that as well, just to modify for my own use. If it's not too much trouble, my email is travis.butler@attbi.com. THANKS!!

OK OK, that makes sense, so does Version 1.0 automatically mean only 8 stations?? Or does it just depend? If I'm going to upgrade software, I might as well get the newest version, right??? 4.2? When you install new software do you typically just install an entirely new flash card?

I have a CICS 4x8 1.0. Now having the need for more than 8 stations I'd like move up to something like a 4x16. However I'm having trouble finding that card. Can someone give me the part number of a 4x16 card? Or would it be cheaper to just get a used CICS with more capacity?

Awesome, worked just fine. HUGE time saver, THANKS A BUNCH!!!

I have a Norstar Compact ICS 4.1. Anyway, problem is a call will come in and receptionist will put the call on hold, but then forget that there are callers on hold. The display on all of the phones will flash next to Line X, showing that there is a call waiting on Line X, but no audible tones...