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The user has to iniate allowing you to control their machine by click "allow expert to control your machine" this will give you access. I t seem sas thou it in some forms runs as a terminal sessiona dn that what allows microsoft to basically give it away it is a program already...

DVD-RAM is from a IT point much better because it has the ability to backup 5.2 GIGs of data (double-sided) and it more stable thous i ahave found that finding a program that burns DVD-RAM is almost impossible try Stomp's RecordNOW product is very very good. and no DVD-RAM drives can not burn...

well the problem seems like it starts with your network adapter what is the problem there, can u see alink light or is it in network adapters? Robert L. McRae MCSE

Yes Robert L. McRae MCSE

Do a nother system restore and recover the files (if u can go back that far) copoy the file and then delete your profile and dreate a new one that should work, let me know. Robert L. McRae MCSE

I have noticed that certain programs that are run at startup conflict with a lot of the services that XP uses that sounds like what is happening what u should try and do is uninstall some programs also a bit drastic but back up the info u want and reinstall XP see what happens a freash copy of...

I have seen this reseating the cable and installing the drivers all over should work

Meaning the whole systems Shutdown after one minute???