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I have a customer with a partner ACS R6 with a large partner voice messaging card set to 14 mail boxes. There problem is when the auto attn. answers they get the greeting and can leave a message,but they can not leave a message in other mail boxes. When they try to transfer to a extension in the...

Many thanks for the suggestions,I looked at #307 and there were no entries, I also tryed the #399 and niether of these remedied the problem.I guess the next step is to default it.

In answer to allisland, yes Iam picking a CO line and try to dial. As soon as I dial it goes to intercom. I didn't look at the account code I will try that next week,also will try the #399. I appreciate everyones ideas. Bill

I give up,I have a customer with a partner ACS 3.0 that was put in a few years ago. The problem is extension 13 is restricted some how,and it is not suppose to be.All the setup says its unresticted. I've checked the restriction of the phone #401 and it says its unrestricted, I've checked the...

I need some expertise on this. I have a customer that just built a need office section that is about 100' from main building, they put a 2" PVC conduit in the ground. The phone and data equip is onother 100' away in the main building. Plenum cable is being used for new building. What can I use...

Thanks Pat14 and Nortelnorstar I truly appreciate the help,any thoughts as to why this problem happened in the 1st place? Bill

Many thanks in advance,I have a cust. that I do some wiring for, and I'm trying to help with this problem.They have a Compact ICS 4.0 system with there fax connected to the ATA on X237.The fax line also appears on there phones and it works good,just outcalling which they rarely do. The problem...

A customer of mine wants to use about 6 avaya ct10 wireless headsets in his office area. He has Euro type phones on a partner r5 system.Has anyone had any trouble with bleedover or Xtalk or any other problem that might cause interference? Many thanks in advance.

This is probably a silly question for those that know, but here goes. I'am being asked to do backups on a G3r, and the Definity Audix thats in one of the carriers.This is not a critical reliability switch, only has the one proccessor and no CMS. I do not have any passwords to get into the switch...

First off I've never worked on a nortel system, to help a friend I will try. They want to add a fax machine using the ata ports, this will be strictly outgoing.My question is, is the ata ports internal and if so what lead designation do they use. There is no documentation on prem.The system is a...