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Are your outbound circuits via the PBX or direct from dialler to PSTN? Is the dialler report showing as connect or another code?

Thanks ideal, have tried all these still no joy The problem is occuring on an s8700 CM 2.1 We have several switches on site; 2 s8700s and an s8300, i have managed to get an IP Trunk working between an s8300 with CM 2.1 connecting to the s8700 cm 2.1 butI can't get the 2 s8700s to connect...

Have done numerous traces and always get the same, this is the only trunk in the group.

When using the TAC Code we get engagaed tone

Hi, it has not been resolved yet

The phones are DCP phones

The system is licensed correctly. Any more ideas?

Hi, yes I can ping CLAN to CLAN both both ways.

Hi i have checked the COR and Trunk, also i get the following when i do a trace when calling from the station, any ideas? 12:33:48 tone-receiver 01A0904 cid 0x14ac 12:33:48 active station 2111 cid 0x14ac 12:33:51 dial 3010 route:UDP|AAR 12:33:51 denial event 1012...

Hello I have set up an IP trunk between two s8700s and the trunk is in service idle and the sig group is in service but when I try to place a call I get engaged tone. Can anyone help

Thanks got it working as a 2420 we are 2.1

I've been given a new 2410 phone to trial, i'm currently using a 6424D+M and when i went to change the station type to 2410 it says invalid entry. Does anyone know if you have to be on a certain level of software to use this phone ? 2420s work ok Thanks

Hi Can anyone help I've been asked to research the benefits of Index over the Definity and I don't have a clue on the Index can anyone help ? Thanks ;)

Does anyone know where I can get hold of a copy of service pack 2 for Centrevu CT server. Thanks

You can do an import on ASA. Go to the advanced tab and import data. Name your import (it will be saved in the tree to go back to at a later date) Select the object in this case stations and select the change command. When you ok that a new import screen will appear (similar to excel) enter...

They are only stopping to support the sun 5 not the sun ultra 5 will still be supported.

Does anyone know where I can buy cheap optical disks for definity backup in Britain. Our supplier will only sell them in fours and I need five Thanks

I have been told that Avaya need to dial in on some of our systems to enable DCS. Can anyone provide info about what DCS is and the benefits / Features / risks this involves. Is it as simple a changing a setting from yes to no Thanks

What does SIT stand for in the SIT Treatment.

You would have to implement an IVR soultion to capture this sort of information.