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Hi and thanks for your help. I am on site and have added an Expansion module to a IP1100 series handset. What do I need to do to enable the Exp to work. I have the users on site who all used to be able to see on there display what calls were in use on their display, MCR keys but since a month...

Hi sorry for the preious request let me try and explain i have just taken on a hipath3500 and been tld i need special admin software i have procom that i use for my avaya and nortel switches can this be used for admin and programming and deos any one know where i can get a copy of install and...

hi I been told that to log on to 3500 or any hipath i need a special software its a long time since worked on them can any one tell me where I can get the software

Just taken on a customer who has a index and no records is any where I can get guides and prog help for these systems

Having a blond moment trying to configure add on module/extra keys doing somthing simple wrong gone blank please talk me throught it

Hi Hope someone can help I am looking for a way to get to the engineers leval of entry in to the switch the records and the engineer on site has gone ? I have the admin 1 password but need to get into the higher leval any one know of a back door way please Del Boy

I have a customer that has had a new vid conf they say it was working through a silc card I have tried doing a fdl with no avail even with a new silc card ?? I have checked with network supplier and say that it the number is provided on an isdn 30 and when checking the dns it is set up as a bri...

we are updrading opt 11 and 81 to 1000e and m deos any one know if there are any scripts around for the testing after upgrade to confirm all is ok

I have just recieved a new lap top from company and running procom I hve also installed new modem in sites (telltronics ) I can not connect to these or any other sites it connects but get nothing back is there a setting in procom or internal modem so if any one can help with either config...

deos any one have or know where to get a card map as I am having to do a survey of a customer opt 11,61,and 81 systems I have a nice opt 11 one that shows the switch and the cards installed but havent got one for the larger switches many thanks derek

deos any one have or know where to get a card map as I am having to do a survey of a customer opt 11,61,and 81 systems I have a nice opt 11 one that shows the switch and the cards installed but havent got one for the larger switches many thanks derek

when we take the LES down the phones go into local mode when the les is back up they stay in local mode and will not come out of it they have to be re set manaul we have waited the 10 mins as it says in the nortel docs

Can you advise if we can partition any of the servers below to add CP AUDIT? We already have three servers for managing the IP infrastructure: an OTM server, an Optivity NMS and a Wireless Switch Management server. These three servers don't appear to be doing that much. Can we use one of these...

two questions I have had the provider turn of clid but can it be done on an option 11 also id there any way of seeing on and callpiliot who was the last to do changes as we have had some dail through that has stung us Cheers derek

yes many thanks for that it is the partioning that comes when deliveried for both types of callpilot could it be found out by any means that any one has in their arsenal

deos any one have the nortels specs for the partioning of the c/d drives and the types of windows is it 2003 what is the nortel surgeted spec Cheers D

there is a code I use in the uk are you in the uk ?

I have two opt 11 and they are getting gost calls where some is calling and when answered there is no one there and the caller calls back and says ring tone no reply these systems are part of a netwok any one help

135 ? many thanks DER!!!

please tell me how to cancel a minor alarm on the ops console Cheere