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  1. curlycord

    911 out-dial access number

    "I changed the 91" I don't know what that means. "where is 9A Absorb 1" Not sure I understand the statement but you need to create it if you meant to say "you dont see it" "next is Dest code which I can't put a 9 in there" I dont understand, put a 9 in where? I said to delete dest code 9 then...
  2. curlycord

    algo 3004 door phone

    This is not a "Norstar product" as Norstar had their own digital version made by the same company. Here is all I can see: https://www.manualslib.com/manual/1314435/Algo-3006.html Posting in the General forum might get you a downloadable version if somebody has since this version is made for...
  3. curlycord

    RCC install on win 11- reporting for contact centre

    😂 You 2 yutes 4 years ago: https://www.tek-tips.com/threads/bcm-450-itel-rcc-software.1806864/ I recall it was a bitch from XP to 7....you say it does not work well with 10, so I will guess it will be the same on 11. Maybe run a virtual mode of XP or 7?
  4. curlycord

    element manager port locked up

    "win8.1 to take on site it has no java installed on it" Regardless of the fix, you should double check since Java is required for BEM to work. Also (curious), on the Update tab of the Java console, is it Auto or disabled? Due to site construction/access I would proceed with the swap out then...
  5. curlycord

    element manager port locked up

    Go to Java Control Panel, Java Tab, View button, how many versions listed and note if they are X86 or 64.
  6. curlycord

    Service mode?

    AA will answer after 2 rings regardless of where or how the call rings as voicemail does not care about the KSU settings. Yes Service Modes, how about... -AA still answers at 2 (or 3) rings -Service Mode Evening - his DN- Auto - 5-7pm -Service Mode Night - -Vmails DN - Auto - 7pm-9am Just...
  7. curlycord

    911 out-dial access number

    Off hand I am thinking... Since Dest code 9 is taken then you cannot add 91 (911, 991 etc), 92, 93 etc But what about 9A? I think A (Any) is the trick here. 9 - Rte 001 - Absorb 1 (9 is absorbed) Delete this current one Use these instead 9A - Rte 001 - Absorb 1 (9 is absorbed) 911 - Rte 002 -...
  8. curlycord

    911 out-dial access number

    Under "Routes" there is an entry for a phone #.
  9. curlycord

    Ringdown phone

    @bdk76 I don't think all system use a DN/EXT for parts of the voicemail system. @It wire techs I replied to your post here in the Norstar forum, but it refers to being able to do this on the BCM's built in Calllpilot as I don't see it possible on the Norstar versions of Callpilot 1xx.
  10. curlycord

    Ringdown phone

    The reply mentioned by Lundah in the General forum is typical workaround, that is to Hotline "Internal" to an analog port's DN which is cross-connected back into a trunk port assigned to AA. Above method for Norstar or BCM: Sets Prime Line = Intercom Hotline/Internal/ATA's DN/ Program AA to...
  11. curlycord

    Assistance with BCM450 Troubleshoot - Boot Loop - FPGA Configuration Error...

    The OP must have sorted this out as it's been 10 days now without an update.
  12. curlycord

    Assistance with BCM450 Troubleshoot - Boot Loop - FPGA Configuration Error...

    Thanks, those patches are out of date so I can supply those too, 4 of them. And yes, my blind for not seeing the bloody version column.
  13. curlycord

    Assistance with BCM450 Troubleshoot - Boot Loop - FPGA Configuration Error...

    I will send you a PM on the keycodes since it's tied to the BFT. As for patches, spread the NAME column further apart so we can see the version number, then take a screen shot.
  14. curlycord

    Ringdown phone

    You gave a little more info in your https://www.tek-tips.com/threads/ringdown-phone.1830860/']General forum post[/URL] but Norstar or BCM does not have so called "dial action table". Mailboxes are to leave a message, not to then be given more dialing options which is the job of AA or CCR. I...
  15. curlycord

    Need support on dial 9 Nortel MICS PRI When dial 9 display states Invalid number. Incoming DIDS work fine. Been working for years. Provider

    I had sent the OP and email and he is just getting others opinions too. "Given you get that error as soon as dialing 9 it tells me 9 is not programmed in Services/Routing/Dest Go to Services/Routing/Dest Codes/ try to show "9" then make sure it is using the correct route such as 001 If 9 is...
  16. curlycord

    Delayed incoming call

    I would then try and use the DRT method and possibly "other". Under "Lines" -Make sure the line is not assigned to ring anywhere -Set your Prime Set DN such as a phone or HG Under System Programming/FeatureSettings -Set DRT to Y and then set the Ring Delay to X
  17. curlycord

    Assistance with BCM450 Troubleshoot - Boot Loop - FPGA Configuration Error...

    I see you are using and old version of BEM, BEM works with Windows 10 or 11. https://curlycord.com/files/temp/EM-62.0.3.zip']Download BEM here[/URL] You can use the latest Java too but you need to do the security fix (I have this in the FAQ's too): Edit the java.security file. You may have to...
  18. curlycord

    Assistance with BCM450 Troubleshoot - Boot Loop - FPGA Configuration Error...

    Yes, purchase another 450 anyway, just in case needed in a hurry. Do you have a list of patches installed? There was one that addresses this FPGA. Also make sure connections for the Interface card (small board between PS/BFT/ModBay) are good, or replace it.
  19. curlycord

    Tek-Tips - New forum style

    Yes I did see it thanks...under Watched Forums.
  20. curlycord

    Tek-Tips - New forum style

    In your preferences I see: -Receive news and update emails -Receive activity summary email We will keep you updated about new content when you haven't visited for a while. -Receive email when a new conversation message is received Mine are all checked, so far I have only seen these 3 type of...

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