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make sure you are running arcserve sp4.. thanks, baba Baba says... "Known is a drop, unknown is a ocean"

Hi, Set the Arcserve Job Engine service to be started with the ARcserve System Account. On Backup Global Options, select the Retry tab and then: "Use Lock Mode if Deny Write Fails" Thanks, baba Baba says... "Known is a drop, unknown is a ocean"

Hi all, You do not need a backup agent for open files to backup the sql server online.. You just need a sql agent to back it up.. I don't think that CA is selling arcserve 6.61 and its agents anymore as they have released arcserve2000.. I ran into same problems and atlast i bought...

hi fitfixer, You can also download sp3 for arcserve2000 and install the sql agent from that... I believe CA has given a full version of the agent with that servicepack.. Thanks, baba Baba says... "Known is a drop, unknown is a ocean"

Hi, I had the same problem before... Just use a filter and exclude from the backup.. Or go to regedt32.. hkeylocalmachine\software\arcserveit\base\task\common IgnoreShareViolationsOn Make sure that you have PERFLIB added there Thanks, baba Baba says... "Known is a drop, unknown is a...

Hi, Please apply the latest patch for backup agent for open files which is available in the foll. url.. http://support.ca.com/Download/patches/asitnt/QO27937.html This is the latest system driver for backup agent open files.. Thanks, baba Baba says... "Known is a drop, unknown is a...

The above update is from arcservebaba.. baba Baba says... "Known is a drop, unknown is a ocean"

HI, The above update is from arcservebaba.. thanks, baba Baba says... "Known is a drop, unknown is a ocean"

Hi, I believe you have problem only when it is outside the firewall.. Enable the tcp ports 6070,6060,41523,41524 and 1433 Check it out... Thanks, baba Baba says... "Known is a drop, unknown is a ocean"

6050 is sufficient for the NT agent.... 41523\41524 is needed for the ARcserve discovery service to work properly... If its a netBIOS enabled network, open port 445 cheers Speshalyst Baba says... "Known is a drop, unknown is a ocean"

HI, THis happens because when the Backup Agent RPC server service is not running or has stopped due to some reason... Recylce this service before the backup job starts or setup a scheduled task to recylce the service before the start of backup... Cheers Speshalyst Baba says... "Known...

My vote is for arcserve 2000, it works great for exchange2000 and sql2000... Even my friends in the IT industry vote for the same.. Arcserve tech support is excellent... Baba says... "Known is a drop, unknown is a ocean"

Always, its a good parctice to use "sa" account for backups and restores.. For security reasons, if you u do not want to use "sa" then create a sql login and give him full rights, so that login can be used for backups and restores... Baba says... "Known is a drop...

LO82876 - this patch is a full version of sql2000 agent.. Please install this agent on the sql2000 box and check it out... Baba says... "Known is a drop, unknown is a ocean"

when you right click on the database session in the restore window, you should get the "backup agent option".. Clicking that menu will open up the "backup agent restore options".. this is where u see the "force restore over existing database.. Also in the destination...

You cannot have arcserve installation and database on different partitions..... If you want to have the database on a different larger partition , pl. uninstall arcseve and reinstall it on a larger patition.. Before uninstalling arcserve, save the backup jobs as asx files and copy the database...

Try to start the backup agent rpc server service with the account that is used for starting the sql services.. since you are overwriting the database, choose " force restore over existing database" in the restore options and then try the restore again. If the above solution fails...

Hi, Install arcserve on the data server and the exchange agent on the exchange server. Backup exchange thru the network. Data server can be backedup locally..if the files not open.. baba

Hi, This is basically a compatibility problem in sql If the cmptlevel is 70 and you still get this problem.. try to reregister the sqlvdi.dll on your sql server and check it out.. thanks, baba